Hostel 7 Santi

I had bedbugs in my room and told the stuff. They were not surprised or shocked to hear that. They didn’t care at all. Also the location isn’t great

The first night i stayed there i had suspicion of bedbugs bescause i react a lot to the bites.I spoke with the girl at the desk and she told me that it was just "mosquito bites" as if i don't know my body reactions and to show her proof of the bug in a very condescending way. Sure enough the second night i woke up with the proof. They didnt do much i hopped from room to room without a secure place for my luggage. Did not had compensation except laundry. I do not recommend this place

La ropa de cama es de calidad, pero debes tener cuidado que no te dejen sin toallas cada vez que hacen la habitación Hay chinches en las camas… aunque si lo dices en recepción te dirán que son mosquitos, que abras las ventanas. Que si hubiera chinches todas las personas de la habitación ya se hubieran quejado… Está bastante lejos del centro 43’ caminando aprox y dejas las maletas en una habitación de atrás sin identificación y nadie te acompaña para asegurarse que no te llevas una ajena…

I had bed bugs in my room + there were smashed bugs on the walls. The staff was nice and moved me rooms but it was literally 1:20am when I felt the bug crawled on me. And looking around to see the smashed bugs on the walls was disappointing for sure. Hopefully I can get some kind of partial refund for the experience because it was not great. Also, the area itself is super far away from anything near the center in florence. The buses in the area take a little longer too because of the area.

BE AWARE OF THIS PLACE. This was the worst accommodation experience of my Euro trip. BE AWARE OF BED BUGS. You can see in the pictures that my legs were covered in bed bug bites. While I was in the lobby, two other girls also complained about bed bugs. The cleanliness was also very poor. When I checked in, I found many hairs in my bed and it was clearly not clean. The location is also not very convenient. It’s easy to get to the city center but getting back to the hostel is very difficult. Most of the time I ended up walking about 45 minutes to get back. I chose this place because it had a rating of over 8 but now I understand why the rating is so high. There is a sign in the room saying that you can get a free beer if you leave a good review. I DO NOT RECOMMEND THIS PLACE TO ANYONE.

I got bed bugs 😑 yep they are itching bad. I did see other reviews about this, but neglected the thought. Regrets because they’re painful. Besides this, the facilities were decent, nice modern place. Although the location was a bit far from the city in my opinion.

Everything was good, but i was bitten by bugs. I thought it was mosquitoes but when I arrived home the next day… turns out it was bed bugs… it was my last night there and didn’t figure it out until I was gone. So I couldn’t file a formal complaint. Just check your bed thoroughly. I’m now recovering and it sucks.

Woke up after my first night covered in bites. Noticed a bed bug crawling on the inside of the privacy curtain on my bed. I was upgraded to a private room (which I checked out thoroughly and was bed bug free) however I checked out early as I was advised I would need to return to the dorm for the final night as the hostel was fully booked that day. Not a chance was I going back in there! I haven’t seen any other reviews about bed bugs so perhaps I was just extremely unlucky… I am waiting on a response to my email requesting money back for the affected nights.

A estádia foi um pouco conturbada, pagamos caro demais para alguns problemas! Ao chegar nosso quarto estava com um cheiro muito forte e desagradável mostrando problemas com a limpeza, que se confirmaram quando meu namorado acordou da primeira noite e estava todo picado por percevejos (bed bugs). Infelizmente não tínhamos outras opções de troca de quarto pela lotação do hostel porém ficamos até o final tranquilamente.

bedbugs and mean staff

we stayed in a 6 person all female room with a private bathroom which was a really nice room, but after the first night we discovered bed bugs and the front desk changed my room but did nothing about the fact that i had to wash all of my clothes and clean everything. the room we were moved to was on the other side of the hall and was definitely not as nice as the previous room and it was honestly like comparing a spa and an insane asylum. the bed bugs were so awful and gross though

We found bugs in our bed and were severely bitten and when we went to the pharmacy they told us they were bed bug bites

It’s a very nice and fun place, provides everything Got bitten by bed bugs A LOT, even though everything looked clean and okay

Lots of bed bugs in the private room. Dont go here.

Lage Bettwanzen

Large communal spaces This place is infested with bed bugs

It is an okay short stay, I believe I had bed bugs in my room as my partner and I woke up with small itchy red bites all over us that did not resemble mosquito bites. Apart from this the stay was fine and I’m sure with the right cleaning solutions this problem can be amended.

BED BUGS BED BUGS!!!! my friend and i stayed here for 2 nights and had over 100 bed bug bites. we notified the staff before we checked out and they told us they checked the beds and there weren’t any when there clearly were. super frustrated with the staff denying everything when i’ve found previous reviews of bedbug bites in the past two weeks. don’t stay here unless you want staff that is rude and not willing to help with anything as well as dozens of bed bug bites.

This was the worst hostel I had throughout my entire trip. Got bed bugs, they gave me a worse room after they moved my bed and broke my storage lock, so far from the city center and not social at all!

Le droit taut très sympa. La chambre, letablissemebt entier était agréable Il y avait des punaises de lit. Mon copain s’étant fait piquer. À l’accueil ils m’ont dit que ce n’était pas possible. Or j’ai des photos qui prouve les piqûres.

Attention. Punaises de lit! Mon conjoint et moi nous somme fait piquer! Dommage car l’endroit est vraiment bien..

The first night we stayed in a bedroom that was nice. Clean and had curtains which wasn’t advertised. The next we stayed in the grossest dorm ever. I’ve been in Europe for 70 days and I’ve only been in hostels. This morning I left Florence and I have bed bug bites all over my arm and tummy. I’m pissssssseddddd.

Decent location, far from SMN but close to a different train station, nice spacious lockers, nice staff, free luggage storage, well-stocked vending machines, nice breakfast and a great dining area. Bathroom very run down and hard to keep clean and dry. Also, no option of communal bathrooms outside of rooms which makes it very hard for 6 people to use the 1 bathroom. Lots of bed bugs and mosquitos.

I got bedbug bites from the bed.

No lo use. Había chinches Las chinches

Everything was great. Room was clean. Breakfast was tasty and full. Staff was really friendly. Location is nice and near to transport station. There are some shops close to hostel. Unfortunately, we were bitten by bed bugs. Please check room 309. Also, internet didn’t work in our room in the evening.

Die Betten an sich sind bequem. Die Tür zum Zimmer ließ sich nur anlehnen, nicht richtig schließen. Das Badezimmer könnte auch öfter gereinigt werden. Das Unangenehmste aber: Nach meinem Aufenthalt hatte ich überall rote, juckende Punkte am Körper, habe Bettwanzen im Verdacht. Zum Glück habe ich aber nix davon mit nach Hause gebracht. Die Lage ist etwas weit vom Zentrum entfernt, ein Bus fährt aber regelmäßig dort hin. Ich würde nicht noch einmal dort übernachten!

Ci sono andata in gita di 3 media con la mia classe. Esperienza orrenda, lontanissimo dal centro di Firenze, più di mezz'ora a piedi, pulizia inesistente, lenzuola e cuscini sporchi, bagno da far pietà e porte rotte. Quando si apre il rubinetto si sente odore di fogna, la doccia è incrostata ed esce soltanto acqua bollente. La cosa peggiore è stata che molti di noi ragazzi sono stati punti da cimici da letto e altri insetti, di conseguenza più di una decina di ragazzi si sono trovati punture rosse su tutto il corpo. A me qualcosa ha punto sulla palpebra e ho l'occhio gonfissimo. La notte è impossibile dormire per le troppe zanzare, le finestre sono rotte e la notte si muore di freddo (non abbiamo usato le coperte perché erano sporche). L'unica cosa buona era la colazione. Evitate di andarci, pessima esperienza.

I got bedbugs here and they didn't care when I told them . Be careful with this place.

Nous avions réservé à cette auberge 5 nuits. Seulement, nous avons du partir plus tôt puisque j'ai attrapé des boutons a cause de punaises de lit qui se trouvaient dans un dortoir. Bien évidemment, nous avons demande un remboursement au vu de mes piqûres sur tout le corps. En premier, un dialogue a été effectué avec le directeur qui m'a exprimé que le remboursement n'était pas possible et qu'il allait m'envoyer la note de désinfection de la chambre. Après avoir échangé avec une autre personne, et en voyant les marques sur tout mon corps, il a décidé de me rembourser une partie de mon séjour.

We contracted bed bugs from room 219!!! We didn’t notice the bites until after the 2nd or 3rd night. Once they fix the bed bug issue the hostel is quite nice. Shared bathroom for a long hall of people, their breakfast was good (loved the hot chocolate), customer service is good.