Lybeer Travellers' Hostel

Do NOT stay here. We stayed at a city flat managed by this hostel. We woke up after the first night with our sheets crawling with bed bugs. My friend was bitten severely (see pictures). We were transferred to a new room, this time with no kitchen facilities, with no refund despite them taking our payment details upon check-out, emailing them and calling them to follow up. Worse, the bed bugs had laid eggs in my luggage/jacket despite them being far from the beds-- the place is obviously infested. This impacted the rest of our trip and cost us a lot of time/money with zero compensation. The receptionist who helped us change rooms was lovely but this is still not good enough.

Absolutely unacceptable experience. We stayed in Room 9 from October 11th to 14th and discovered bed bugs in the room. We informed the staff, who told us the manager would contact us — he never did. We’ve sent several messages with no reply. This level of negligence and lack of respect for guests is shocking. No compensation, no follow-up, no apology. Clearly, this place has serious hygiene and management issues. I strongly advise avoiding this hostel until they take responsibility for their customers’ well-being. // Expérience inacceptable. Nous avons séjourné dans la chambre 9 du 11 au 14 octobre et avons découvert la présence de puces de lit. Nous avons immédiatement prévenu le personnel, qui nous a indiqué que le manager reviendrait vers nous — cela n’a jamais été fait. Malgré plusieurs relances, aucune réponse. Le manque total de professionnalisme et d’hygiène est consternant. Aucune excuse, aucun geste, aucun suivi. Une gestion irrespectueuse et irresponsable envers les clients. À éviter absolument tant qu’ils ne prennent pas leurs responsabilités.

Bed bugs everywhere. I’ve been bitten maybe over 50 times everywhere. Can’t sleep without scratching. Terrible. Don’t stay here

The hostel is quite run-down, the shower and toilet facilities are inadequate and less geared towards young backpackers. The free coffee and the opportunity to use the kitchen was good (even if it was only rudimentarily equipped). I was in a four-bed room (the most expensive dorm), with dubiously stable beds, a squeaky mattress, dirty sheets and (which I unfortunately only discovered after my departure) bedbugs! No recommendation!

The sheets are disgusting, my duvet had a yellow stain, and the bed bugs here are the WORST I've ever experienced in my travelling life. Got bitten 16 times on the right arm alone, absolutely not satisfied. However, the reason I put 2 stars instead of 1 is because I did complain directly to the staff and they acknowledged it well, and left on good terms, so there could be some good to overcome my complaint from this date.

Unfortunately woke up to bed bugs after the first night. We told the receptionist and she gave us the choice to move to another room. After checking the bedding in the new room we found nothing and decided to stay there. Because we had already accepted the fact that we had to take the correct measures (washing and freezing) when coming home. Even though the bugs left a mark on our trip, we had a great time in Brugge. The hostel is located perfectly in the city and breakfast was lovely.

This place has bed bugs. I tried to reach out to the hostel after my stay but they never responded. Would stay away until it’s fixed.

Tuve un problema con chinches/Bedbugs en este hostal, además de mis piquetes, mi mochila quedó infestada. Esto me trajo gastos extras de lavandería y malestar en mis días siguientes al viaje. Le mandé mensaje al hostal y no hay respuesta ni compromiso alguno.

Bed bugs! Mattress was riddled with them when I took the sheet off after having stayed there for two days with friends. I am covered in hundreds of itchy-bites. This hostel was ideally situated and the staff were nice (but not helpful when I revealed the bed bugs), however, I would not recommend staying there at all.