Le 55 Montparnasse Hotel

Un hôtel catastrophique à fuir absolument. Il y a des punaises de lit et des cafards. Nous nous en sommes rendues compte un peu par hasard. Mon amie a soulevé les draps de lit, il y avait des tâches noires sur les draps (tâches de punaises de lit). Alors nous avons vérifié. Le matelas était enveloppé d'une housse anti-punaises de lit et le sommier d'adhésif (pour éviter que les punaises de lit montent). Ce sont des techniques pour enradiquer les punaises de lit. Nous sommes parties en catastrophe. Après une discussion à plus de 23h avec les membres de l'hôtel, nous avons appris qu'il y avait des punaises de lit et des cafards et que "c'était normal" à Paris. Nous avons demandé le remboursement car finalement nous n'avons pas dormi dans cet hôtel. La direction a fait la morte et n'a jamais répondu à nos messages. A éviter ABSOLUMENT pour ne pas vous retrouver avec des punaises de lit chez vous !

My colleague had to stay extra days in Paris due to airport strike and flight reschedule. The hotel she stayed was fully booked, so she moved to this one. What a nightmare! She found a bed bug when went to sleep and immediately ran down to the reception. Night shift manager barely spoke English, and after some time of discussion he moved her to another room. The room was noisy because of the elevator shaft behind the wall. And she didn’t sleep whole night. She moved out to another hotel first thing in the morning. The hotel only refunded following nights booked, not the one spent with bedbugs, receptionist and elevator.

N’allez pas dans cette hôtel, chambre infesté de punaise de lit, j’ai d’ailleurs été piqué, taches suspectes sur les murs,

Emplacement Proximité du métro et de Montparnasse Quartier animé et commerçant Amabilité du personnel de réception Pas de volet Le rideau occultant ne suffisait pas à faire l’obscurité car lampadaire extérieur proche de la fenêtre J’ai trouvé une bestiole entre les draps ; je ne crois pas que c’était une punaise de lit ; ça ressemblait à un gendarme

In der Unterkunft waren Bettwanzen und Kakerlaken. Ich habe dies sofort nach dem Check-In beim Portier reklamiert und er konnte mir kein anderes Zimmer anbieten. Daher bin ich direkt wieder ausgecheckt. Der Portier vesprach mir eine Erstattung meiner Zahlung und gab mir dies sogar schriftlich, jedoch könne er die Erstattung nicht direkt durchführen. Seit dem meldet sich die Unterkunft nicht mehr auf meine Anfragen und eine Erstattung habe ich nicht bekommen. Sehr unbefriedigend!

Absolute joke of a hotel! Got done by bed bugs from the first night. Morning after we requested replacement of all sheets and covers expecting some sort of action. We received none! The manager on duty promised but did not deliver. It would seem large bumps, raises and bite marks was not evidence of bed bugs for management to act. However, morning of the 3rd day, I was awoken by a blood sucking parasites who was feeding on my neck. I grabbed the creature red handed and proceeded to the bathroom to take photos for evidence. Upon returning I found several of these insects roaming on the covers and quilts. We immediately reported to the manager on duty, inspected the room and moved us to another room. Outside one manager the other managers did not seem to care or empathise. For example, the 3rd day of a visit, another manager abruptly asked us if we had moved rooms, to which we said yes due to the bed bug found. To our amazement the directly accused us of bringing the bed bugs to the hotel either via air travel, bus or train. Furthermore, there was no apologies or any sign the hotel wished to refund/reimburse for our troubles. The hotel needs to undertake lessons in proper communication in order to serve its English speaking customers better-outside of one manager the other managers were grossly incompentent and lacked care or empathy you would expect from Hotel staff. Once discovering the issue we spent large part of the next few days washing and cleaning our ALL clothes on multiple occassions to avoid taking the bugs home in our luggage. This issue single handedly ruined our trip in Paris!

bed bugs in the room, the room was dirty ... but i repeat BED BUGS!! only one positive is the position

This was my first time in Paris and we stayed at this hotel. This hotel was pretty dirty and we had bed bugs in the room which we only found out the day we were leaving. My husband and I had these huge bites which we didn't realize were from bed bugs. The morning we were leaving my husband raised the mattress and found a bug which he took to the receptionist on a piece of paper and showed her. We also showed her the bed bug bites but she didn't care and said that the travelers from the USA bring these bugs to our hotels and it is not her fault. When asked for the refund she said the owner is out. Very inconsiderate and extremely bad customer service. We came back to the States and had to wash all our clothes and the bug bites irritated us for quite some time.

This Hotel is Horrible!! BEDUGS!! The OWNER!!! Yes the OWNER!! was completely horrible to deal with!! She did not care that the room had bed bugs!! In fact she wanted us out of the room so that she could clean it and give it to somebody else. it did not even surprise them when I showed them the bugs. they were so Horrible that my Wife Started to cry!! WORST HOTEL IN PARIS!! PLEASE BEWARE AND STAY AWAY!! They pay for fake good reviews the owner told me herself when i said that I would post a review of my experience she laughed at me snd said she will post 3 good ones herself!! Also i have complete documentation photo and video of the experience!!