Sir Toby's Hostel

The staff was nice, very friendly. I check in at 12 Amanda it was pretty quick. Unfortunately, my experience at this hostel was very disappointing, mainly because of the cleanliness and the way the situation was handled. The room was not properly cleaned when I arrived. There was visible dust on the floor and hair left from previous guests. The fan in the room was very old and dirty and barely worked, even at the highest setting. There were also very few power sockets, and the ones available were old. The bathroom was relatively clean overall, but there was still a noticeable amount of dust on the pipes and radiators. The worst part happened on the second day of my stay, when I found fleas in my bed. After that, I went to reception and asked for a refund because I did not feel comfortable staying there any longer. I had paid 4,500 CZK in total, but I was refunded only 1,500 CZK. I was told that because check-out was at 11:00 and I reported the problem later in the day, they could only refund me for one night. I was also told that the flea had probably come in from outside, which I found difficult to accept as an explanation, especially since my room was on the second floor. I understand that hostel accommodation can be basic, and I did not expect luxury. However, basic cleanliness, properly functioning equipment, and a bed free from fleas are reasonable expectations for any accommodation. Overall, I was particularly disappointed with how the flea issue was handled and with receiving only a partial refund despite having to leave because of the condition of the room.

Horrible expérience ! Punaises de lit et saleté !

I stayed in a single room on the first floor only two nights ago. I was attacked by bed bugs and subsequently I have welts on 20+ parts of my body. Perhaps I would be more understanding if this was the case after staying in a 6+ bed dorm, however, it was a more expensive room-particularly fore Prague standards.

Problemloser 24h Checkin Unheimlich dreckig, das Bett war zwar frisch bezogen aber im Nachgang hatten wir am ganzen Körper Bisse von wahrscheinlich Bettwanzen oder Flöhen. Ich habe selten ein so dreckiges Bad gesehen! Duschen ohne Badelatschen nicht möglich! Auf keinen Fall zu empfehlen diese Unterkunft!

Nothing I was very disappointed with my stay. After requesting a lower bed for health issues, my request was denied. Doesn't matter insisting and clearly showing health issues. The room had a musty smell and I was given a second-floor bunk bed. The noise from the street made it hard to sleep, every 5 seconds there was a car going on the street and the windows couldn't be closed for air circulation. There were only three bathrooms for 24 beds, causing long waits. The service bathroom was cramped, and cherry on the cake I experienced bedbug bites during my stay. Additionally, the receptionist's attitude during checkout was frustrating. This was the worst €20 I've ever spent on a hostel. Never again.