Safestay Barcelona Gothic

The staff are really helpful and friendly, one of the best things about this place! Really nice to have a terrace and a laundry room (although app operated, it was quite simple). Curtains in the beds are always a bonus. Location was close walk to beach, and metro station. Grocery store just round the corner. Breakfast was fine, simple but just what I needed. Though it's a common issue in hostels, it shouldn't be: bed bugs. Yes, bed bugs. My second night I woke up scratching and spotted it running around the bed. I contacted them on Booking and went to reception who offered to change rooms, but I asked another guest in that room, she said she had the same problem. I was on the ground floor. For 4 nights in a row I was bitten, and I could hear other guests scratching all night. Booking wasn't much help as their customer service basically only responded by the time I was finished at the place. You don't need to shut down the hostel and heat the place. Just some of that drying sand will kill them off. Another issue: The beds are very wobbly. If you get bottom bunk, whenever someone climbs in and out the top, you can feel every movement. Unfortunately some other guests aren't considerate so they shake my bed like crazy lol. Inconsiderate guests: The hostel can't do much about this, but some people really don't pay attention to the rules. Especially young men. They come in drunk at 3am and talk out loud, one guy was on his phone out loud until late. Turning on the light middle of the night. I think some more signs on the wall could help this. No daylight: The building generally has no windows, so if you want daylight, you have to go up to the terrace. The dorms are all very dark.

Location was great in the middle of the gothic quarter, the staff were quite rude and not helpful / welcoming no information offered and matched the general atmosphere at the hostel. Rooms were okay but no curtains for the beds. Not enough lockers in the room (4 lockers for 8 beds) and pretty sure I’ve got bed bug bites. Probably better hostels in Barca

I stayed in Barcelone for 2 days the hostel is well located in a good area. Security could be better as a guest was able to sneak in a stranger in the dorm late night. Good thing that the staff took action by kicking him out. The bathrooms were clean my bed however had bedbugs. I was itchy in bed but I was able to put extra blankets on the bed and was able to sleep after that. Overall the price was decent but the vibe was a little dull. So I don’t think I’d stay there again when in town

The Breakfast is cheap and good. Good loc. The hostel seemed dirty and had bed bugs, I left covered of bites in my body. The staff wasn't very welcoming, they seemed apathetic.

nada Había chinches en las camas, he llegado con picaduras por todas partes.

Mi reserva en Safestay Barcelona Passeig de Gràcia fue cancelada con 72h de antelación por chinches y no me ofrecen solución. Somos 8 personas sin alojamiento. He pedido reubicación o compensación y no me dan solución. Necesito una solución urgente.

Locatie De hygiëne, heb bedwantsen opgelopen!

The location was great Bed bugs were terrible

There were bed bugs in my beds and I have bites all over my body

Loved it except when I found bedbugs in the bed and had to change rooms, they didn't even give me a full refund :( The front staff was great though, super helpful.