Generator Berlin Alexanderplatz

This hostel was good value for money and in a well connected location. Unfortunately, my bed had bed bugs but the staff were very helpful and quick to move me to a new room. The new room was better but quite dusty and I still got bites. There were a lot of school groups here which is understood but just something to note.

Come prepared for sweltering hot rooms. It felt like a sauna in ours all day/all night long with no way to cool it down other than a door that opened to a very loud and busy street. The 6 bed dorms are impossible to move around in, so getting ready in the morning was very difficult. I liked the look of it, and the beds were simple and comfortable. However I did find a bug on my pillow during my second night, I’ve never seen a bed bug before, but very much could have been after reading some more reviews.

Hostel was ok on first impressions, however after our first night we found multiple bed bugs in all of our beds, and even the duvet had some blood/bug stains. We left immediately and requested a full refund. At first they only offered to compensate one night and put us in a new room, however we didn’t feel comfortable with the amount that we found in our room alone and once we told them we were going to stay elsewhere they offered a full refund. This seems to be a ongoing issue judging by the staffs reaction. If they are able to eliminate the bed bugs, this hostel would be pretty good. It has a great location in downtown Berlin, close to lots of shops, bars and clubs. Bathrooms could use a deep clean.

The hostel itself is fine, besides the bedbugs that crawl through your bed at night. I am staying here with a few friends when we were startled by bed bugs while turning over our pillows in the morning. The staff was quite lax about this, while I actually think it is a serious problem, this is my first time backpacking and this hostel is our first stop. We also couldn't even wash our clothes in the hostel after finding the bedbugs. Bizarre!

5/12 of our rooms had bed bugs. There are shared showers and really bad bedding. Breakfast had no plates to put our bread on and I had to eat on a napkin, and there also weren't any bowls so I could not get any fruit or yogurt if I wanted to. Our toilet and bathroom door locks were both broken.

Mostly had a good time here, although as some reviews have already said there is no air conditioning so on our first night it was nearly 30 degrees in the room so made sleep very difficult. The most disappointing thing would be that since staying there I have small bug bites on my arms and some on my leg. Can't say for certain it was bed bugs but it seems very likely since I would wake up with more each day