WOW City Hostel

La cocina está bien y como están equipadas las habitaciones le falta mantenimiento y una buena desinfección contraté 3 noches la primera me picaron las chinches la segunda me comieron y la tercera me fui a otro hostel porque ya no podía estar más ahí me arruina las vacaciones

Væglus!!!!! Bedbugs!!!! Absolut væreste kundeservice!! Ingen hjælp at hente! Væglus!!! Bedbugs!!!! Jeg stod uden et sted at sove kl. 9 om aftenen. Receptionisten var gået før 8:30 om aftenen, hun skulle blive til kl. 9. Fandt blod, ekskrementer og væglus i min seng.. de benægter alt og deres kundeservice er den væreste. De mener jeg lyver og finder på anklager. Minimum 4 andre har fundet/ blevet bidt af væglus på deres hostel. I hvert fald siden d. 15/8-26.. De benægter alt og vil ikke gøre noget ved problemet. Jeg er oprigtigt bekymret for deres ledelsesstil og andre gæsters sikkerhed!!!

Good location. Shower flooded/ wouldn’t drain and bed bugs in the bed.

The location was convenient and the hostel was easy to access. Unfortunately, my stay was seriously affected by what I strongly suspect were bed bug bites. I photographed the first lesion on my neck the day after my first night, initially thinking it was a mosquito bite. Over the following days, I developed numerous intensely itchy lesions on my ankles, lower legs, knees, thighs, arms, neck and face. Some subsequently became infected, producing pus, and my ankle became very swollen and painful. I had to purchase medication and seek medical advice. I raised the issue with the hostel, but they denied responsibility and requested photographic evidence of an actual bed bug. I did not see or photograph an insect because I did not know what was causing the bites at the time. I have also informed Booking.com and provided them with the details. There are also previous guest reviews mentioning bed bugs at this property.

Unfortunately, I didn't read the google reviews until too late. There are indeed bed bugs in the rooms. I'm all over them. Clogged drains in the shower, mold. I definitely don't recommend it and I'll just pray I don't bring bed bugs home.

l'emplacement pas plus i found a bug in the bed, and the air conditioner is extremely noisy and unbearable. Could you please fix both issues as soon as possible? Thank you.

The only thing that's good is the location and the nice girl at the reception. I only paid for one night but unfortunately I didn't spend the night in the apartment.When I went to bed, hordes of bedbugs attacked me. I packed up and left immediately.

It was in the city centre BED BUGSS, the receptionist was rude and the supervisor wasn’t answering the phone when I wanted to make a complaint.

cheap, good location BEDBUGS! terrible reception times…

None of the doors were working, it was really hot in the rooms. The guy in the same room as me got bitten everywhere we couldn’t figure out if it was mosquitoes or bed bugs so be careful, I left after 1 night.

I like the close distance to evrything as it is located at downtown: Groceries, Danube River, River Cruise Docks, Metro and tram. And staffs are super friendly and helpful. Showers and toilets are clean, and we can use the kitchen for free. I suspected unfortunately there are bed bugs in my bed as i got 7 to 10 bites.

There were a lot of bedbugs in my room! They bit me. There is a terrible smell in the room. Some kind of chemistry. It gave me a headache. For these reasons, it is impossible to live in this room!! In panic and horror, I left the apartment, room 104

location is pretty nice, staff at the reception are nice as well :) they have kitchen and microwave which was a plus BED BUGS!!! me and my boyfriend got bit by bed bugs at the hostel. NO REFUND Found a small white-yellow bed bug nymph ON THE BED late night (reception closed - couldn’t do anything ). Within 1 day after check out, we got red itchy bites all over our bodies. We were only staying 1 night, out sightseeing all day. Had to buy treatment creams and deal with huge stress at our trip. Sent photos immediately to hostel & Booking.com. Hostel denied my request, no full refund despite clear proof. They stopped responding. Found another recent review (which is posted a week ago in google maps) about severe bed bug infestation here. This shows a clear ongoing problem. This is unfair not to have a refund despite a CLEAR PROOF! DO NOT STAY - check beds carefully or risk same nightmare. The location doesn’t matter that much, Budapest is beautiful and a walkable city, better check some other hotels that are affordable too. Additionally to this it’s dirty and loud, I was pretty ready for this due to the price, but not the bed bugs!!!

La habitación 204 parecía en orden y limpia hasta que pude ver un insecto pequeño en la cama, parecido a un chinche. No le di importancia hasta que al día siguiente me encontré picaduras por todo el cuerpo, pues, piernas, espalda, barriga, cabeza y cuello. También pasé muy mala noche por alergia a ácaros, esas camas deben de no haberlas limpiado en mucho tiempo. La localización está muy bien, los empleados atienden bien y baños y duchas, para el precio está bien,pero no es tolerable que haya polvo y ácaros acumulados y menos tolerable aún amanecer con picaduras de insectos muy parecidas a las de los chinches. Recomendación si pasas noche allí al volver a casa, lava todo lo que haya estado en contacto con las camas y suelo.

I booked a private room for one night and had to leave in the middle of the night, at 3 a.m., during winter with snow outside, because the room was infested with bed bugs. I went to bed and I woke up to being bitten. I went to the reception, but no one was there. On the phone they told me they didn't know if any other rooms were available, and suggested I leave and find another hotel—at 3 a.m. in the middle of winter! I had no choice but to leave, and the next day I spent hours washing all my clothes. Unfortunately, I lost two cashmere sweaters because I had to wash them at high temperatures. When I came back the next day to ask for a refund, they gave me the room refund, but when I asked for reimbursement for the laundry costs, they blocked my number and ignored me. The whole experience was extremely stressful, and I was worried for weeks that the bed bugs might follow me home. It completely ruined my vacation. Do not stay here—it’s disgusting.