Seven Hostel

Some bugs in the bedroom, but if you leave the window open they go away

Había leído que había chinches hace unos meses. Pero ya habíamos reservado. Al día de hoy, puedo decir con seguridad que hay CHINCHES. Nos han picado y hemos encontrado más en la cama. No hace falta agregar nada más.

I was not personally the one affected, but I was present during the stay and can confirm that the experience was very concerning. One member of our group woke up with numerous bites clearly consistent with bed bugs, which is extremely alarming. The situation was taken very seriously on our end, especially since this was not her first experience with this issue. What was even more disappointing was how the situation was handled by the establishment. No real satisfactory solution was offered, aside from changing rooms, which did not feel safe given the circumstances. We therefore decided to leave after only one night, despite having booked multiple nights. The lack of professionalism in their response to customer reviews is also worrying. Questioning guests’ credibility instead of addressing the issue responsibly does not inspire confidence. I would advise future travelers to be cautious and to carefully consider recent reviews before booking here.

Hi, I would like to clarify my experience following the property’s response. After just one night in the dormitory, I woke up with multiple bites on my legs, ankles, thighs, and back that appeared overnight. This was the only place during my trip where I experienced such bites. After leaving, I had no new bites, suggesting the issue was related to the bed I slept in. The staff inspected the bed in front of me but found no visible evidence. However, bed bugs are notoriously difficult to detect, and not everyone reacts to bites, so the absence of evidence does not rule out the possibility. They offered to move me to another dorm, but I declined after seeing several reviews mentioning bed bug issues in other rooms, which made me feel unsafe staying. This situation caused significant stress, and I had to leave immediately and book alternative accommodation at my own expense. I continued to experience intense itching for days, and marks from the bites are still visible. I share this experience to inform future travellers so they can make an informed decision. I hope the hostel takes this seriously to prevent future guests from having the same experience.

Bed bugs definitely, location isn't much to do , quite run down , food not good at all

Hostel was great. Rooms were clean and bedding was provided, no towels though so remember to bring your own. The common area downstairs was great to socialise and cheap drinks provided through the restaurant. The beds don’t have any curtains and those not on bunks can’t be covered by towels so there is limited privacy but for the value of money it is an incredible find and I would stay again. The hostel is a 35 minute walk from Sorrento town, the walk is very safe and easy or you can catch a 15 minute bus with the stop 9 minute walk away. We were worried about bedbugs due to previous reviews but we did not experience any in our room if that is something others are worried about. You can access washing and drying facilities for 9€ total (wash & dry), 1€ extra if you need soap.

Let's start with the good -currently no bed bugs in the two dorms I stayed in -nice rooftop with beautiful view -the staff is SO KIND -breakfast was nice (cereal, corneto, tea coffee, ham cheese and bread) -it was comfortable enough that I extended my stay a couple days when I met nice people who I wanted to keep hanging out with The bad -the dorms very in quality a lot. They are all quite different from eachother and I’m not sure you can pay for a better one necessarily -creepy men stay at this hostel. there is currently an old man living in the mixed dorms. He is very mean and clearly unhappy in his situation. Several of us switched rooms to avoid him. -another creepy 70 year old man was following young girls around, and persisted after they asked him to stop. I had to escalate the situation quite a lot to have him removed -there is very little near by. I definitely got my steps in at this hostel cuz walking to and from town so much

Stayed in a private double room which ended up being a room with two bunk beds put next to each other (unlike the images) and the room also had a funky smell and the air-conditioning in our room did not work. Saw a lot of reviews about bed bugs but we didn't encounter any during our stay. The breakfast way included with the stay and it was alright. The location away from Sorrento might become an issue if you don't rent a bike to get into town (or are happy getting the bus/train in each time you want to visit). I can't really recommend this place unless you are on a strict budget.

Not even having a fridge to put water in was pretty bad. No kitchen and not even a communal fridge. Also, we found bed bugs but apart from from that the place was really clean.

Mi estadía estuvo bien. Suma mucho el desayuno incluido, pero resta muchísimo que no tenga cocina ni heladera para guardar cosas. Yo no tuve problema con la limpieza ni vi bedbugs pero mis amigos si, así que tendría cuidado con eso. La ubicación es lejos del centro, con un tren bastante rápido llegas pero tampoco suma. Quizá para estar más cómodo sacaría un Airbnb por el centro. El personal muy amable. El laundry carísimo!

Punaises de lit, portes de douche transparente, aucune intimité dans les chambres

Only Free Breakfast.

La cama tenía chinches o pulgas, estoy con tratamiento ahora y mi cuerpo está lleno de ronchas, el baño estaba fuera de la pieza y estaba siempre sucio, estaba lejos de todo.

Let’s start with the good -currently no bed bugs in the two dorms I stayed in -nice rooftop with beautiful view -the staff is SO KIND -breakfast was nice (cereal, corneto, tea coffee, ham cheese and bread) -it was comfortable enough that I extended my stay a couple days when I met nice people The bad -creepy men stay at this hostel. there is currently an old man living in the mixed dorms. He is very mean and clearly unhappy in his situation. Several of us switched rooms to avoid him.

No clue what all the other reviews about bed bugs are about, beds were clean and nice. Guys showers were basically open to the bathroom with clear glass door but besides that was a pretty nice place. Rooftop is great too.

The staff are nice, the location is good and it’s a decent value for money. The food is not good I don’t recommend, my friend got bitten by bed bugs, shower doors are see through and men were in the women’s showers daily.

BED BUGS. Edit: woke up this morning with bites all over my legs and I could see black stuff on the bed. After seeing the other reviews was a major concern, I checked the mattress when I got here and couldn't see anything, and I didn't seem to get any bites the first night but apparently they can take time to appear. I've travelled globally and this is my first bed bug experience. 😭 Everyone I implore you to read their replies to the bad reviews and ask yourself is this the kind of place you want to stay or the people you want to deal with. They call you crazy and a liar. That is not normal. They do not address the 12 beds in a room advertised as 10, because it does not suit them. They say the air conditioning was working....there was literally a red error message on the machine, no assistance was offered. The 1 star review is left because there is nothing else to be done....the staff will not listen, help or engage. I was in the room Serenity and bed number 7, it was the 10 bed female dorm ensuite. Also the room was sold as 10 beds, but they were super generous and shoved another 2 beds in there! So 12 in a room advertised as 10. 🙃 The air conditioning stopped working on my second night and I found it hard to sleep (I thought one of the other girls turned it off). I reported it on the third night and he said it's broken and that's it. I asked about any fans and he said no. I asked about any discounts and he said no, they don't advertise AC (they also did advertise only 10 beds but okay). The whole encounter which was just so damn rude, it was the guy on crutches. He was probably ignorant to the wrong person and that's how he got them in the first place.... But yeah he didn't listen, he didn't care, and he didn't engage. He just stopped answering me and turned away..... There was another girl there from a different room so it's obviously a building wide issue. Anyway they don't provide towels, they offer to sell you like a scarf for €6, which is wild?? I declined. Like not being able to get a towel somewhere is insane, I've literally never come across this anywhere ever. Anyway breakfast also laughably bad, I saw they came for someone else who said this but guys trust me, it really is super grim. It's literally like a bowl of that tinned fruit salad, like 2 cereals, 2 weird prepackaged items, a watery substance advertised as orange juice, and some coffee. They did have a croissant which tasted like the oven ones you buy in Aldi, that was salvagable to grab and go. There's no fridge or kitchen so without the AC you're gonna need to try keep cool with your room temp water babes 🥲 Showers were okay to be fair, a bit of a smell in the drain every now and then, but clean and pressure/temperature was fine. the no toilet seat thing was fine, I'm kinda used to it now as it really is the standard here for some reason. Oh and I asked someone else on reception about the bus stop nearby and I am fairly confident he gave me wrong information so probably just stick to whatever Google says. Overall, it's such a shame there is nowhere else affordable and also that crutches guy was the absolute worst and he needs to do one immediately.

BED BUGS. I was worried from other reviews and unfortunately it's true, I woke up after 3 nights with many bites and the little black fecal matter on the bed. Air conditioning was broken and staff didn't care, apologise or offer any assistance. The room had 12 beds and not 10 as advertised. The breakfast offering was the most limited in any place I have ever stayed. They have replied to my review on Google and called me crazy and a liar - this is not the kind of place you want to stay in.

Don’t be scared of bed bugs. I didn’t get any and I didn’t hear about any during my stay. Yea the hostels a little far from main sorrento but it’s not bad. Gives you some time to sober up on your way back from the bars. This place was great. It’s affordable, has an awesome rooftop bar, and is a big enough hostel to where you are guaranteed to meet some cool people as long as you put yourself out there a bit. Also five euro bottles of wine so idk how you can miss. Ask for food and moped recs!

As honest of a review you’re gonna get from someone who goes into hostels with low expectations. I’ll start with the positives. The rooftop terrace had astonishing views with a bar and selected foods available. Great to watch the sunset and chill out. It was about a 10-15 min walk to the nearest station which you can catch into Sorrento otherwise it’s a 30-40 min walk into the city. The included breakfast was convenient but had a very limited range of options, nothing to complain about however. Now onto the more negative aspects. After reading reviews before I arrived, I had worries about a possible bed bug issue. This turned out to be unfortunately very much true. Woke up with a few bites after the first night and blamed in on mosquitoes for my own good however, more turned up after the second and third night until I found one in my bedding. Very much alive and full. For a cheap hostel in such a grand location you can’t expect much but you should be able to expect basic hygienic standards for any accommodation. The last thing I’ll say is that the bathrooms although were clean and had hot water in the showers, no paper towel or air dryer was available to dry your hands, and the sinks frequently were clogged. Wouldn’t recommend until they sort their bed bug issue out.

BED BUGS!!!’ BED BUGSSS!!! sad bc i loved the staff and people i met - but no AC, bed bugs and bathrooms were bad - no soap anywhere

stay was okay. nice facility and nice rooftop bar. but found bed bugs and was a lot of ants. staff was not helpful when concern was brought forward for ants or bed bugs. long walk from Port. wouldn't stay here again.

Bed bugs, bathrooms were filthy and the drains were blocked, church bells every single morning and soccer games late at night, very far out of town, food was poor, aircon didn't work, lots of mosquitos. Spent more time/money getting to and from town than it was worth to save the money staying here

Elevador precisa ficar segurando o botão para que funcione, se não ele trava com você dentro. Algumas meninas que estavam hospedadas comigo tiveram problemas com percevejo e picadas de insetos no quarto.

DO NOT STAY HERE UNLESS YOU WANT BED BUGS Yes, the reviews are true - and they’re still in denial! Four people checked out of our room the same night. When the first two people raised the concern, the receptionist said: “Yes we know, unfortunately it’s quite common”. After requesting a refund due to a serious health hazard, they denied everything and took no responsibility! Now they won’t even answer my emails. Shocking, wouldn’t recommend it to my worst enemy. It’s cheap - but that’s the price you pay for. Better off spending the extra money and not being infected by bed bugs and ruining your Euro Summer.

Honestly after reading all the reviews I was nervous coming to this hostel but it was actually fine. Room was clean (no bed bugs) and my stuff was secure. Only two issues were the toilet didn’t have a seat which seemed to be a thing in Sorrento so wasn’t a big deal and the location. It was about a 40 minute walk to the centre or an infrequent bus ride so I really got my steps up while staying here! So just be mindful when booking that it’s not close to the main port of Sorrento. Otherwise fine!

tive problema com bedbug logo na primeira noite. pela manhã vi o inseto e era enorme. senti um descaso quanto as medidas tomadas pelo hostel diante da minha situação, apenas me mudaram de quarto e me ofereceram um jantar no bar do hostel. no mesmo dia colocaram outra pessoa dormindo na mesma cama

You get what you pay for. Air conditioning did not work, paid for a room with 10 girl, got a room with 12 girls and no lock boxes. No privacy in rooms either. Showers were see through , and I never once saw anyone clean anything (staff). Staff were also not helpful at all. A girl left our room because of bed bugs, and my sister and I found bed bug bites on us both after we had left.

DO NOT STAY HERE UNLESS YOU WANT BED BUGS Yes, the reviews are true - and they’re still in denial! Four people checked out of our room the same night. When the first two people raised the concern, the receptionist said: “Yes we know, unfortunately it’s quite common”. After requesting a refund due to a serious health hazard, they denied everything and took no responsibility! Now they won’t even answer my emails. Don’t risk ruining your Euro Summer by being infected by bed bugs.

Está muy bien ubicado si el plan es recorrer la costa amalfitana El desayuno es excelente Lo único malo es que los colchones deberían cambiarlos y la limpieza de las habitaciones debería ser más fuerte ya que hubo casos de chinches

On our first night, we woke up to bed bugs and reported the issue to the staff, but they only provided bug spray. Shockingly, later that day, new guests were checked into the same room despite the known infestation. The next morning, we found even more bed bugs and decided to leave. I broke out in hives and had many bites on my body. When we requested a refund for the night we wouldn’t be staying, we declined an offered new room for obvious heath concerns. The manager claimed we brought the bed bugs in with our bags, despite having traveled for two months without any issues. Her attitude was rude and intimidating, especially toward two 19-year-old girls traveling alone in Europe. She even told me not to “make up lies” in my online review. Overall, it was a distressing experience.

Bed bugs en los colchones, picadas al dormir en todo el cuerpo . Pieza con aire apagado , en general se veía sucio

The staff at this hostel knowingly placed us in a room with a bedbug infestation. Other guests in our room had already reported the issue the day before, but were only given bug spray. A new room was only offered after we requested a refund, we obviously declined and found alternate accommodation. The staff were dismissive, unhelpful, and rude, and we still haven’t received a refund for our four-night stay.

Rooms were pretty standard except for the fact that a lot of them have BEDBUGS. The owners will say that there are no bedbugs but all the other reviews confirm there are bedbugs and I have been bitten. There is no shower/toilet in the room and you often have to travel quite far to get to them. The shower doors are completely see through and the toilets have no seats. I will say the staff are nice, the rooftop has a cool vibe and the breakfast is an added bonus, but I would not recommended staying here unless you want bedbugs.

They have bed bugs. I went with 3 other friends and after taking off my sheets I saw a massive bug in the sheet… All my friends were bitten. Rooms are below average and the bathroom is the worst in any hostel I’ve seen. You can literally see through the shower windows, the floor is constantly wet and the toilets have no seats! The location isn’t even in Sorrento either, you have to catch a train. Wouldn’t recommend for people who can afford otherwise.

If I could give 0 stars I would. Paid for a 10 girl room , was placed in 12 girl room . Air condition was broken. Peopel were disrespectful with noise every night. Bathrooms were disgusting and showers were see through. Manager did nothing to help any situation. Bed bugs in our room. Do not recommend. This place should be shut down

Bed bugs, they treat me like trash, I have bite all over my body, didn’t get a refound. Disgusting, pure and absolute trash of ah hostel.

I stayed in the Sunshine room and woke up covered in bed bug bites. The staff came to have a look at the room and looked like they didn’t care at all. They only saw 1 bed bug so they said it wasn’t a big enough issue for a refund. I asked the staff to get a refund for the nights we hadn’t even stayed yet as I wanted to get out of there and they said they can’t do that. So they changed my room for the last night. The location is bad as far out, but it was fine for us as we had a bike.

[Bedbugs] We wanted to stay here as a couple because it was cheap, but I wouldn't recommend it at all. We stayed last night, and we've been itching for 24 hours now. Our entire body is swollen from bedbug bites, and we're still itching like crazy. I'm not sure how it'll go away. I'm sorry, but even though it's cheap, it's hard to bear these bites. Breakfast includes a variety of items: croissants, bread, cheese, salami, drinks, and small items.

We booked a 10 female dorm with bathroom but there was 12 people in there. Asked reception and they said that none of their 10 person rooms had bathrooms which is odd cause their website says that. I got bed bugs and bites on me and when I told reception all she cared about was if I was checking out. The two men running the bar/restaurant on the rooftop are so lovely and that was the most enjoyable part of this hostel. The ladies who do the breakfast as well were great.Also 30 min walk to town.

I think the hostel has a very good price- quality relationship. You have a breakfast include, you have a station nearby (5 min walking) where you can go to sorrento station, pompei, napoli, etc. I heard rumours about bedbugs, but I stayed 4 nights and all was fine, even my rommates didn’t complain, so I guess is just bad lucky with some beds. Also the reception sell water very cheaply, and the food in the night is ok, but the view in the rooftop was incredible. In resume, for the price that you pay you can’t ask for more.

Don’t go there unless you want bed bugs! The staff does nothing about it and act like the problem is solved.

Don’t even know where to begin with this place, first of all it was just filthy. The blanket they gave me stank and was stained, bathroom lock didn’t work, no toilet seats, shower doors were practically see through and aircon was turned off between 6am-10am meaning the rooms were unbearably hot. Second of all we had a girl moved into our room due to bed bugs, the room in question was actually next door to us and the girls have several photos to prove this. As you can see from the many other reviews this is not the first time they have had this issue, there was also many other people checking out early due to the same reason. Owner is very angry and impolite, screamed in my face on numerous occasions and even threatened to call the police all because she was wrong. Their policy clearly states on the confirmation email that WITHIN 7 DAYS OF ARRIVAL if you are not happy with your stay you are entitled to a refund, the owner is either blind or did not understand as she even called a translator just be proved wrong immediately (embarrassing) After half hour of arguing our case she reluctantly gave us a partial refund, but this doesn’t take away from the fact she was just nasty and patronising. If you’re staying in this hostel make sure to show her your email and get your refund guys 😘😘😘😘

BED BUGS BED BUGS Where to start… bed bugs in every room! Over 25 other travellers including me switched rooms and got destroyed… the staff were beyond rude, called us all liars, didn’t refund and replied to our concerns in the hostel group chat calling us all liars and saying it’s our fault and all 25 of us brought the bedbugs… they were swearing and yelling at us in the lobby.. photos below. Most unprofessional responses and extremely rude and dismissive.. Photos below

When I was there lots of people left due to bed bugs and on the last day I found bed bugs in my bed when I removed the sheets.

Os duches do banheiro são pequenos e as portas são transparente, quem está do lado de fora consegue te ver, então não se pode ter vergonha de tomar banho com outras pessoas. Voltei toda picada de percevejos, algumas meninas tbm relataram que estavam picadas também. No último dia esqueci uma escova de cabelo no banheiro e no final do dia fui na recepção pra perguntar se haviam achado e disseram que não, então recomendo não se descuidarem dos seus pertences.

It was okay- hot showers (although the shower doors r see through 😭) and nice breakfast, but the atmosphere isn't great and also there are bed bugs. Which is probably the worst part- woke up the next morning with itches and little bites everywhere

Rooftop bar is the highlight here; cheap drinks and great views of Mt Vesuvius and surrounding islands - great place to meet new people. Stayed in a private room so didn't have any issues with bed bugs (new linen and towels provided every day) This hostel is great value for money

Pretty good!! You get your moneys worth I guess. The rooftop has amazing prices and an amazing view. Why on earth are the showers genuinely see through 😭😭 not even a bit but straight up you can see everything. Some bedbug rumor going around, personally didn’t encounter any. The lady that works there is rude. The young guys are very professional and I wish them well. Some girl slept in my bed, that was annoying.

NEVER in my 10 years of traveling did I experience BED BUGS until now. I woke up with bites all over my arms and legs and thought it was mosquitos bites until I got back from my day excursion and another 2 people in my room had the same bites in their bodies. When I tried to get a refund for the only 1 night I stayed, he refused to give me the full amount and had the audacity to tell me “why should he give me everything when I enjoyed my night” only because I didn’t let them know in the morning!