Stayokay Amsterdam Oost

Rooms are home of Bedbugs. Now we have to freeze all clothes and throw away the suitcase

Absolute flith, I am paying almost 300 Euros a night and to think that there are BED BUGS. My brother who slept on the top got bed bugs bites all over himself. When I tried to ask staff for help they just denied the fact that those were bed bugs bites and were extremely unresonable during the whole ordeal. After, we tried to ask for compensation they not only threatened to kick us out and call the POLICE, one of their employees tall, bald black man. Decided to THREATEN us with FORCE. DO NOT WASTE YOUR MONEY.

The employees couldn’t have been more friendly and helpful. The people who work here are a true asset to StayOkay The room/bed however hadn’t been cleaned as there was trash under my pillow. I also woke up with bug bites every morning on my hands, ankles, back and arms - I’m confident this was due to bedbugs from the StayOkay Oost hostel bed I was assigned. I also saw mice frequently in the night time around the lobby area, which is also a bar/kitchen. Stayokay Oost is a great place to stay, I would stay again if the cleaning and bug issue improves. I feel like the price of the accommodation did not reflect my stay, as it was too expensive for a hostel - for the price I wouldn’t expect cleaning issues, to make my own bed or to come away with bedbug bites.

Stayed here for 3 weeks with 40+ students. The location is great and the lobby is really big and open so it is a great space to hang out and do work. However, we had some pretty big issues there. Some of the students stayed in rooms with bed bugs. I saw multiple mice in the hostel lobby (and one in the cafeteria). The elevators were constantly breaking and people kept getting stuck in them. There was mold in some of the showers. Additionally, there are often large groups of young students staying there so it can be quite noisy (this is not regarding cleanliness or safety, it's more of a preference thing). All in all, I would recommend staying somewhere else!

Bedwansen!!!(Bedbugs) De service bij dit hotel was zeer goed met aardig personeel en een leuk hostel de kamers waren ook prachtig, maar er zaten vele bedwansen in onze kamer en de kamer die we daarna kregen ook!!! (Let op deze rescensie is nep)

Bedbugs

The hotel is pretty good no doubt about that. But one thing I have read before and experienced with my friends is that they have bedbugs in most of Their beds. Now all of my body is hurting and scrathing me.

DO NOT GO. I went with my mother and aunt for a birthday trip. The three beds assigned to us were filled with BEDBUGS. It got so bad that my mother had to go to the hospital. An additional 300 EUROS that we had to spend.

There are bed bugs in some rooms...