Safestay Warsaw Old Town

≈162 mogelijk gekocht · 2888 maximaal beoordeelde beoordelingen gescand

1. Bevestigd betaald 263 woorden 20% 2 jaar geleden
   Signaalspoor

   • Beloning gekoppeld aan een review review. They say their policy said non-refund

   ***BEWARE OF THIS PROPERTY*** They wouldn’t let me change my reservation by 1 day **despite the reservation being months away**. I requested to change the reservation less than 2 hours after I made it because I accidently messed up the date. They then go on to be rude as well as lie to me (read further and refer to screenshots). As you can see their managers have complained to me about leaving a poor review. They say their policy said non-refundable, and the policy of no modification was NOT clearly stated, although it was only deep in the fine print. Also they lied and said a free cancellation option was available, but the only options were non-refundable. I've attached images showing that they do NOT offer non-refundable rates, and that their "no modification" policy is NOT clearly stated. And also, their tone may sound nice, but I've attached a screenshot of the booking conversation where they are much less professional (which was also Wiktoria). They keep asking me for respect, but what respectful property would lie and talk to their guests this way? The manager complained to me saying it was unfair to review their hostel before staying with them, but the experience of dealing with a property is what makes or breaks the overall experience at a hostel. Dealing with this hostel has been an absolute headache. I hope fellow travelers take this as a warning to how painful dealing with this property is, and just know that they don't really care to make your experience working with them a good one.
2. Bevestigd betaald 163 woorden 60% 3 maanden geleden
   Signaalspoor

   • Beloning gekoppeld aan een review review is encouraged with a free drink

   The location was great, right in the historic centre - the fact that reception was 24hours available also great. Some of the staff was also very kind and helped me with questions I had. Cheap? Yes. BUT it wasn’t a clean hostel I have to be honest, I didn’t even take a shower because of how disgusted I felt… the bathrooms smell and my locker/drawer was never clean before my arrival as I found a sock and a few other trash inside… Also the rooms are soooo small, which means you really are right next to the other people/beds making everything even more difficult. It was also disappointing to see that you even have to pay to use the common kitchen.. never had this before. Was also disappointed to see that a good review is encouraged with a free drink- which makes me question how honest are the reviews after all… Thank you though, I did feel at least safe during my stay
3. Verdacht kort 1 woord 100% 1 maanden geleden

   Czysty

   Poland
4. Verdacht kort 1 woord 100% 2 maanden geleden

   Super

   Morocco
5. Verdacht kort 1 woord 100% 4 maanden geleden

   地點超級無敵正，服務態度也非常好，早餐選擇不太豐但足夠的！
6. Verdacht kort 1 woord 100% 4 maanden geleden

   床鋪很乾淨，沒有異味，很舒服，有窗簾，推薦

   Taiwan
7. Verdacht kort 1 woord 100% 5 maanden geleden
   Vertaald naar het Engels Toon origineel

   This is excellent!

   South Korea MALE
8. Verdacht kort 1 woord 100% 8 maanden geleden

   Wszystko

   Poland
9. Verdacht kort 1 woord 100% 9 maanden geleden

   Perfection.

   Lithuania MALE 18-24
10. Verdacht kort 1 woord 100% 10 maanden geleden

    Localização

    Brazil
11. Verdacht kort 1 woord 100% 10 maanden geleden

    Polecam!
12. Verdacht kort 1 woord 100% 10 maanden geleden

    ワルシャワ王宮のすぐ近くで、場所は最高でした。セキュリティもしっかりしているように思いました。私の場合、次の目的地に向かうためのバス停までの行き方が難しかったのですが、フロントのスタッフの方が親切に教えてくれたので、とても助かりました。

    Japan
13. Verdacht kort 1 woord 100% 11 maanden geleden

    Everything

    Greece
14. Verdacht kort 1 woord 90% 1 jaar geleden

    Location

    Poland
15. Verdacht kort 1 woord 100% 1 jaar geleden

    Czystość

    Poland
16. Verdacht kort 1 woord 100% 1 jaar geleden

    Location

    Morocco
17. Verdacht kort 1 woord 100% 1 jaar geleden

    Calm

    Poland
18. Verdacht kort 1 woord 100% 1 jaar geleden

    私は2024年の12月に十日間使用しました、とても素晴らしいホステルです。またワルシャワに訪れるときは必ず使用します、また会いましょう！日本より。
19. Verdacht kort 1 woord 100% 1 jaar geleden

    Eccezionale
20. Verdacht kort 1 woord 100% 1 jaar geleden

    Perfect

    Jordan
21. Verdacht kort 1 woord 100% 1 jaar geleden

    Parfait.
22. Verdacht kort 1 woord 100% 1 jaar geleden

    Необычно

    Moldova
23. Verdacht kort 1 woord 100% 1 jaar geleden

    Location

    Spain
24. Verdacht kort 1 woord 100% 1 jaar geleden
    Vertaald naar het Engels Toon origineel

    location is very good, and very clean.

    China MALE 18-24
25. Verdacht kort 1 woord 100% 1 jaar geleden

    Super!

    Poland