Lyon · France
Ho36 Hostel
Bed bug reports
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Confirmed Google Maps
Simply a "Nightmare Experience": my partner and I booked a room in this structure with a private bathroom which, from the pictures shown on Booking.com, seemed nice and cozy. But when we entered the room, it was extremely dirty everywhere: the floor, the bed sheets, even the walls and the roof!! There were stains and dust everywhere, the bed linen/sheets/pillows and materass were full of yellow stains and little brown circular stains (typical sign of BED BUGS presence!!). Also, the window dumpers were broken, old and super dirty as well. Everything is reported in the pictures I am attaching. The only thing that I save is the availability and courtesy of the structure Staff, who showed professionalism and empathy and didn't hesitate in contacting the structure manager to let us have a full refund. In short: if you're not a teenager trying to save as much money as possible DON'T GO THERE!!!
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Confirmed Booking.com
While traveling to the airport, we started experiencing itching and signs of an allergic reaction, which got worse after we arrived home. A doctor confirmed it was caused by bedbug bites. We hadn’t realized the cause earlier, but it became clear the bites happened during our stay. This situation caused a lot of discomfort, stress, and required medical treatment. Although we didn’t notice the problem in the room at the time, we now feel it’s important to warn future guests and management. We hope the hostel investigates this issue seriously and takes immediate pest control measures. While the location and staff were great, cleanliness and guest health must be prioritized.
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Confirmed Booking.com
Bed bugs
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Confirmed Booking.com
I was bited by the bedbugs. :(
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