Playa del Carmen · Mexico
Hostel by Santuario Playa
Punk Score
33%
SHIT
Could still be good with enough luck and social skills, but not inherently social
English
44%
Spanish
34%
Dutch
21%
Bed bug reports
-
Guest report Google Maps
Avoid at all cost. bedbugs infested, you either stay and get bitten nonstop or leave and no refund. What a nightmare experience.
-
Guest report Google Maps
There were Only eggs or chilaquiles for breakfast. There was no water in the kitchen. We requested to fix it, but never got fixed. We ordered a mixed food with different meat in their restaurant and received something different than what it said in the menu, the food was awful. Very loud music all day. The sheets were dirty since the very first day we got there and never got changed during 7 nights we stayed over. They also have huge cockroaches 🪳. There were bugs in the bed, we got stung on all over our body. The personal were rude. Extremely poor service.
Spot something wrong?
Photos
Facilities
🏊 Swimming Pool
🍳 COOKER
👕 Laundry
📋 Meeting Room
☕ Cafe
🍳 Breakfast
Other facilities (25)
Adaptors
Luggage Storage
24 Hour Reception
Tours/Travel Desk
Housekeeping
Wake-up Calls
Internet Access
Pool Table
Wi-Fi
Restaurant
Meals Available
Tea & Coffee Making Facilities
Linen Included
Air Conditioning
Towels Included
Hair Dryers
Ceiling Fan
Towels For Hire
Late Check-out
Security Lockers
24 Hour Security
Hot Showers
Free City Maps
Free WiFi
Free Internet Access