Liverpool · England
City Studios - Rodney Street
Bed bug reports
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Confirmed Booking.com
I've been to this place twice in a month - each time in a different room. The first time was not bad - I had a small room with a kitchenette, good WiFi for working, just small cons: a good knife was missing, and I couldn't open the window, otherwise, fine. The second time, I went there with my family and we were bitten by bedbugs. Since I didn't know what it was at first, I didn't make a problem, but as I got more and more bites in a few days (about 60 just on my head, arms, and legs) and then my whole family got bitten, it got serious. My forehead was so deformed that I had to cancel a professional meeting and wear a hat for the rest of my stay. I wrote to the owners/managers and sent photos - no one responded. On the last day, I even took and sent pictures of walking bedbugs (caught the bedbugs coming back from breakfast on my legs at 3 am) - no reaction, no offer to change the room, no sorry. There was no problem with communication before I came, but this time, they just decided to keep silent about it. Also, we didn't have a table to eat a family breakfast, the carpet was very worn (scratched and dusty = not for allergy sufferers that I am not, but my wife is), and the mattresses in the beds (as someone else wrote) work like a catapult, they are soft (sore in the back in the morning) and every time I turned over at night my wife would jump up and wake up (ejecting the wife out of bed in the middle of the night is not a good marital habit). I would like to be more positive, like in my other reviews, but I can't. So I give 8 for my first stay and -10 for the second one, which subjectively averages to 2.
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Confirmed Booking.com
Leaky roof, bedbugs, careless approach of the building maintenance. I spent 3 months in total, during the period of a year, in a variety of rooms and I can tell that it really depends on which room you will get. But that is the first time, me and my friends were bitten by bedbugs. It didn't happen to me even in exotic countries. Shame on the cleaning. I can also understand that roof leaks happen from time to time but that should be fixed immediately. Instead water must have been dripping there for months. Not sure how the floor wood looks now under the carpet that is instantly wet... But the smell in the room suggests it is all lady and rotten.
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