Bed bug reports for The Island Hostel & Café — HostelPunk
The Island Hostel & Café

Lagos · Portugal

The Island Hostel & Café

Punk Score
86% GOOD
Medium confidence 244 reviews
It's a solid hostel, you're almost guaranteed to talk to people and have a good time
Bed bug reports Showing 6 reports · 1 in the last 12 months
  1. Confirmed Hostelworld

    Disappointing stay. The showers were filthy—mold, grime, and clogged drains. I also left with itchy red bites on my arms, possibly from bed bugs. Cleanliness should be a priority, and unfortunately, it wasn’t here. Staff was polite, but I wouldn’t return unless major improvements are made.

  2. Confirmed Hostelworld

    The location is perfect, in the hostel there is a lot of cute space to hang out. But its very dirty, the shower was never clean i was there 3 days no cleaning. The trash was never out. Some girl got bed bugs. The personnel is no help. They are like 22 years old doing the minimum. Dayna did not want to do anything especially the pub crawl she just show us the first bar and left. They have no first aid kit too.

  3. Confirmed Hostelworld

    Bed bugs!!!!! This was a super cute hostel which I loved my stay at, amazing vibe. But then I got attacked by bed bugs in the 4 bed female dorm. I saw a the bugs in the bathroom and didn’t know what it was at the time but then over the coming days I accumulated HUNDREDS of bites, and am still suffering; itching, sterilising clothes, bleeding, super stressed out. I told the staff on my last day (took me a while to figure out what was going on) so it’s possible they’re exterminating them but the pain that ca

  4. Possible Hostelworld

    Ich war dort für 2 Nächte im Female Dorm. Das Zimmer und das Badezimmer wurde nicht gereinigt während ich dort war, mein Bett war sandig bevor ich es in Benuztung nahm. Auf dem Kopfkissen waren zudem getroknete Tageskontaktlinsen des Vorbesitzers (igitt) . Zudem habe ich dort am ganzen Körper massiv viele Bettwanzenstiche/ Bettbugs! bekommen, die müssen wohl sehr ausgehungert gewesen sein. Mir wurde zwar 50% meines Aufenthaltes dort erstattet , aber das entschädigt nicht die Kosten für die Medikamente und R

  5. Confirmed Hostelworld

    I got bed bugs from this Hostel. Another customer had the same experience three months ago and they obviously didn't do anything about it yet..

  6. Confirmed Hostelworld

    We faced extremely unhygienic conditions in this hostel. The beds were completely infested with bedbugs. We complained to the owner and were transferred to the common room, sleeping on mattresses on the floor. Although, we would have appreciated at least a partial refund, the owner evaded communicating with us by text and did not answer our phonecall, ignoring our complaint. The hostel is located over a bar and the noise is up until late in the night, not to mention only two functioning showers.

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Drip perks

🚲 Bicycle Hire

Facilities

🍳 COOKER 👕 Laundry 🌅 Outdoor Terrace 🌆 Rooftop 🍳 Breakfast 🍺 Bar ☕ Cafe
Other facilities (37)
Bicycle Parking Adaptors Tours/Travel Desk Housekeeping Internet Café Reception (Limited Hours) Internet Access Book Exchange Board Games Wi-Fi Towels For Hire Express Check-in / Out Late Check-out Paid Luggage Storage Linen Included Reading Light Hair Dryers Towels Not Included Charging Plugs Meals Available Tea & Coffee Making Facilities Security Lockers Fire Extinguishers First Aid Kits Smoke Alarms Smoke Detector Common Room Games Room Lounge Room Social Balcony Free City Maps Free WiFi Free Internet Access Free City Tour Hot Showers Panoramic Views Recycling Bins

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