Arena Boutique Hotel (Female Only)

7 reports · 4 recent reports · 185 text reviews scanned

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1. 5 months ago
   • I spent the last night without a blanket because someone took it and I told reception about it… got back to still no blanket and the reception was closed.

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   The pool, the air con, the location, the curtains round the beds. The only umbrella by the pool was broken, the place was generally dirty, I spent the last night without a blanket because someone took it and I told reception about it… got back to still no blanket and the reception was closed. The water station didn’t work the whole time I was there, it was unplugged. There was a cockroach in the shower. The dorm bed had a musty smell.

2. 9 months ago
   • Hostel room didn’t lock, there were “lockers” for your smaller bags did they lock properly? No.

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   Guys. This is not a female only hostel it is a female only building with a sports hostel that is full of men connected to it. THERE ARE MEN EVERYWHERE. Hostel staff were lovely, friendly and accommodating. Location sucked I rented a bike from the hostel but hated driving it as felt so far from everything. Security? That’s a funny joke. Hostel room didn’t lock, there were “lockers” for your smaller bags did they lock properly? No. Wouldn’t recommend this place and didn’t meet any travellers.

3. 10 months ago
   • took money out of my account without communication and then nearly refused a refund when we wanted to leave

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   do not come here!!! rooms looked nothing like the pictures, not cleaned ( my bed had the sheets used and crumpled). french receptionist was extremely rude, drunk and aggressive. took money out of my account without communication and then nearly refused a refund when we wanted to leave.

4. 1 year ago
   • Booked a female only dorm booking.com confirmed our booking so did the hostel. Got there they had our booking but said no space left in female only cause we had to ring them to confirm however they said that they had tried to charge my card to confirm which was not true as Monzo shows you if someone’s tried to charge your card strangely an hour later they had tried to charge my card.

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   Worst hostel I stayed at while travelling Thailand. Booked a female only dorm booking.com confirmed our booking so did the hostel. Got there they had our booking but said no space left in female only cause we had to ring them to confirm however they said that they had tried to charge my card to confirm which was not true as Monzo shows you if someone’s tried to charge your card strangely an hour later they had tried to charge my card. They then said they don’t even use card on sight but tried to charge my card then stuck me and my best friend both 20 in a room with all men over 30. We then asked around and everyone said they’d be screwed over. Such a strange hostel and the staff were so so rude they ruined our experience the most. Never stay here Everything

5. 2 years ago
   • my straightener was stolen in this hostel

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   Hello I liked that this room was across the street but they would really try to make it sound proof.. the bathroom was never cleaned or stocked up again during my stay of 5 days.. location wise not bad it’s in the middle so you would have to rent a bike or taxi everywhere only bad thing my straightener was stolen in this hostel but the girls I meet here were really nice so no idea who took it :/

6. 2 years ago
   • BEDBUGS in every bed!

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   BEDBUGS!!!! I came here for the full moon party and was prepared for a pretty basic hostel but this was a new level! It didn’t look like the pictures at all, the doors had no lockers, it was mould so it smelled, BEDBUGS in every bed! The madras was black from mould and bedbugs pop! DON’T STAY HERE