Milan · Italy
Madama Hostel & Bistrot
Bed bug reports
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Guest report Booking.com
Mejorar la higiene en las camas, la que me tocó tenía chinches
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Guest report Google Maps
Unfortunately there was bed bugs in my bed. The staff insisted it was an isolated case due to spraying and treatment. Provided free drink tokens and moved me beds. But still a very uncomfortably experience and hard to ignore.
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Guest report Hostelworld
The hostel itself wasn’t too bad but I regret booking my stay through the website. During my brief stay, one of the people in my room found a bed bug. They offered to move us to a new room and throw all of our clothing into the dryer to kill any additional bugs and their eggs. We ended up finding out that they had an infestation the previous month and because we booked through a third-party, we couldn’t get refunded for our stay.