Urban Rooms Alicante

DO NOT BOOK HERE - Advertised as private kitchen & bathroom but it’s not it’s shared with 3 other rooms - They ask for personal address or they won’t let you in - EXTREMELY UNPROFESSIONAL I’ve never had to do this in years of travel - Power kept randomly going out - Electrical fixtures falling out - EXTREMELY UNSAFE - if you had kids here with the exposed wires god knows what would happen - Bed bugs/full of random hair - NOT CLEAN we got rashes - The host blame Booking.com and booking.com blame the host but no accountability from either party - EXTREMELY DISAPPOINTING - Paid 400€ and booking.com only refund 60€ - We tried getting a full refund as soon as we got there to book another place but they refused. - save yourself time money and stress and don’t book her