Holiday Style Ao Nang Beach Resort, Krabi

Dirty, we had to change our hotel rooms, some kind of bed bugs/ tick on the bed, inside the cover, on the table. It was just bad. When i reached home, we took all our Used and unused Clothes to the laundry to Wash and steam our Clothes.

Patchy WiFi. Tired bathroom. Inconsistent maid service. Did not replenish coffee, sugar, etc.

Vista do quarto, fui picada por percevejo da cama

Honestly, I’ve stayed in 5 hotels during my few weeks in Thailand and this was by far the worst one. The location was awful, it’s a 25 minute walk to town, so we were forced to take the overpriced tuktuks for a quick breakfast, if we didn’t want to walk in the heat. The worst part of our stay was the fact that we found what may have been a bedbug in our towel. We called management, they sent housekeeping (instead of a manager). It took 2 hours and we never spoke to a manager, and in the end they kept claiming it was a cockroach in our CLEAN towels. They said they would have pest control come and verify that, and we would get a refund only if it was a bedbug. We have heard nothing since checking out 3 days ago, and we are disgusted by the low quality of service and the fact that a roach was considered acceptable in a clean towel. The housekeeper was helpful, but the management acted poorly.