Hangover Hostels Ella

We saw the recent reviews about the bed bugs and asked the guy at the desk about it and he told us that people just wrote those reviews to stop guests from staying here (not sure I believed that) anyway no bed bugs so we were fine (we stayed in a 6 bed female dorm) the rest of the hostel though was a mess. The bathrooms were unclean, the water was cold when having a shower and the general state of the place was messy and dirty. In the dorms themselves the plugs and lights by my bed did not work

Don’t go to this hostel, bedbugs and we could not shower for two days because of them constantly running out of water. AVOID

Nachdem ich einen Fußnagel im Bett gefunden habe, habe ich gefragt ob es möglich ist, dass mein Bett nicht neu bezogen wurde. Dann wurde mir gesagt, dass würde man nicht jede Nacht machen. Nach drei Nächten stellte sich zudem heraus, dass es einen großen Bettwanzen Befall gab. Außerdem sind die Zimmer viel zu klein.

We booked this place for three nights but ended up staying only one night because we found bedbugs in the bed. We informed the host and asked for a refund. Although we were initially told we would receive a full refund, we were only refunded for two nights. We were also asked not to inform other guests staying at the accommodation. However, after speaking with some of them, they reported finding bedbugs in their beds as well. Based on our experience, I would not recommend staying here.

unfortunately we had a few issues with water running out every afternoon at around 4pm as well as our 10pax dorm having bed bugs - although, the staff were AMAZING with these issues and did everything they could to rectify both of these. The staff also in general make such an effort to get everyone involved + make sure everyone is having a good time.

Very sociable hostel and people were lovely but water didn’t work, got locked out of our room for most of the day and they found a bunch of bed bugs in one of the other rooms

The staff are so so lovely here! And the breakfast was lovely. The rooms are just a bit cramped and the bed bugs / water shortages / wifi issues put a damper on my stay.

Unfortunately very bad experience. The building is nice and great located. But was moved to three rooms in less than two days. The first night there was a mouse that crawled in my bed. The second room and third room had BED BUGS. When I brought this to managements attention I was at first gaslit and told that it wasn’t actually bed bugs and it must be something else. Eventually they saw the bugs and I got a partial refund and left early but the whole situation was handled very poorly.