Twin Palms Hostel

11 reports · 3 recent reports · 127 text reviews scanned

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1. Review 1 Google Maps 1 year ago

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   • Boundary violations / harassment

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   • Violence / coercion / drugging Relevant passage One of the staff (manager I think) assaulted me while I was staying here.
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   One of the staff (manager I think) assaulted me while I was staying here. 0 stars. Don’t stay here haha. If every hostel on phi phi island was booked except this one. I would just sleep on the beach.

2. Review 2 Hostelworld 1 year ago

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   • Boundary violations / harassment

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   • Theft / access / security

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   other guests were very loud in the middle of the nights, music is so loud you can’t sleep. there were people sleeping in female dorm who weren’t supposed to be there. the male employee came into the room many times without knocking first. i don’t think they clean the toilets. didn’t feel safe as a woman. AC broke so the employee moved us to a mixed dorm for 1 night, couldn’t sleep there cause of the noise and ppl having sex.

3. Review 3 Google Maps 1 year ago

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   The only thing about this property that I can give any type of compliment on is its location. It hasn’t been cleaned or maintained for years, got there with garbage left on the bed from the last guest, music blaring until 4am. No locks on any doors. Staff don’t do anything. Place hasn’t been cleaned in 5+ years. Bathrooms are disgusting. I left Phi Phi to go to Krabi a day earlier than planned because I couldn’t stand another day at this hostel and there were no other available options around my price range. Do not give a deposit as we’ve heard from many they will fight and try to not give it back at the end.

4. Review 4 Hostelworld 1 year ago

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   Went in high season so the price was so expensive for how gross it was it’s a good location if you literally want to party and close your eyes after 4am. And the beach is right outside. GRIM bathroom didn’t even wanna put my arse on the toilet smelt awful too, no locks on the dorm doors anyone can walk in. And it’s a 20 man room not 12 !! But if you literally just want to lay ur head down for a cheap(ish) price it’s ok, this was our only option left

5. Review 5 Hostelworld 1 year ago

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   Disgusting and people are disgusting too. Rooms are messy, dirty and smell bad. I found I vape in my bed when I arrived. The bathrooms never get clean, they spray water and call it a night. The staff is also very rude and take naps in the dorms, which I find really creepy. Anybody can get in cause no doors are locked, anywhere.

6. Review 6 Hostelworld 1 year ago

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   • Boundary violations / harassment

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   • Violence / coercion / drugging

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   • Theft / access / security

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   Avoid this hostel. It's advertised as 12 beds but has 20, with no lockers or curtains. The door doesn’t lock, and strange men came in multiple times. The beds are uncomfortable, and it's above the noisy Slinky Bar, making sleep impossible. The bathrooms are filthy. We ended up spending two nights in a hotel. It’s overpriced for what you get, though the AC works and it’s near the beach.

7. Review 7 Hostelworld 1 year ago

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   • Booking / payment / trust Relevant passage The guy at the front desk tried to rip us off about a deposit that was nowhere mentioned and of which he kept changing the price (“very good price for you, everybody pays it”) so yeah, would not recommend and please don’t pay that deposit

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   The least bad thing was the location, I rated it low because it was very very loud all night, it wasn’t advertised as a party hostel but it clearly was. But the amenities were FILTHY, strange pastes and substances in the bathroom, and just overall very unclean. The guy at the front desk tried to rip us off about a deposit that was nowhere mentioned and of which he kept changing the price (“very good price for you, everybody pays it”) so yeah, would not recommend and please don’t pay that deposit

8. Review 8 Hostelworld 2 years ago

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   when i arrived i was greeted by the manager in nothing but a towel, aside from the location there's nothing really more to this hostel, the front is completely open and since you're above a club the entire room shakes and doesn't stop until 3am, it's not secure at all there's no lock or key or code to get into your rooms all you need to do is open the door, the bathrooms are awful and smell of mouldy water the "cleaner" is i'm assuming his wife and an almost hairless broom the beds are rock solid and more o

9. Review 9 Google Maps 2 years ago

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   • Booking / payment / trust

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   this is the absolute worst hostel ive ever slept in. when we checked in we had paid a deposit online which staff claimed they couldnt see and wanted us to pay the full amount. they then showed us to a mixed dorm and when i told them we had booked a female dorm they were annoyed and reluctantly moved us. they made the bed with just a sheet and put a pillow on the bed which had no cover, and was covered in yellow stains and blood. there was egg cracked on the walls in 2 spots and when staff were asked about it they told us it had been there for 2 months and that was fine because it doesnt smell. the beds are so hard you may as well sleep on the floor and there is sand absolutely everywhere throughout the dorms. there is loud music playing on the beach until 4am everynight which meant i couldnt fall asleep until the clubs closed each night. even with earplugs the music comes straight in. the doors to the dorm are glass, so anyone can just look in while you’re changing the toilets are disgusting, they dont flush so they smell like pee, and the taps only turn on for a trickle to wash your hands. this was truly an awful experience and i would recommend staying literally anywhere else over this place. the staff were so rude and unhelpful. unfortunately i really cannot say anything positive about this experience. the whole place really just felt like i was in prison.

10. Review 10 Google Maps 2 years ago

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    • Boundary violations / harassment

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    • Theft / access / security

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    Okey this place has 2 good things: AC and towels. Rest is extremely bad. Toilets look like some Russian prision cell. Extremely unclean. When I was trying to sleep, one of the guests, drunk out of his mind went up beside my bed started to piss (yes inside the hostel). Then proceeded to lay himself in another persons bed. The “guard” got blankets and slept his whole shift. Literally anyone could just enter the hostel and steal everything. Room is vibrating from house music.

11. Review 11 Hostelworld 2 years ago

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    • Theft / access / security

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    Don't stay here. The toilets are full, blocked & don't flush, the showers don't work and look like someone was murdered in them. There's nowhere to leave your luggage and the lockers don't work. There's no lock on any of the doors so anyone could walk in and take your stuff. It's above the loudest club in Phi Phi, which also stays open the latest. There's loud music which shakes the beds until at least 3am, and after that people come back from partying and keep you awake in *ahem* other ways...