Oaks Melbourne South Yarra Suites

When we arrived at the hotel we were allocated a room that already had a guest in it. Luckily we did not walk in on them while they were there. The room that I was allocated had a view of the walls of the adjoining buildings and nothing else. The room rate should be adjusted to take account of those rooms that only look out onto the walls. Lastly I was bitten by bed bugs and erupted in red welts all over my body which are still there days after my trip. When I notified the hotel staff and told them they did not seem concerned at all