Shoki Shoki Guest House

Nothing, absolutely nothing… We spent two nights in room 1 and our experience was extremely disappointing: The room was very loud at night due to windows that couldn’t be fully closed, making it difficult to sleep The worst part came when we woke up at 3:15 am itching and scratching ourselves, only to realise we had been bitten by BED BUGS. We immediately informed the staff member on duty, who was sleeping on a mattress in front of the reception. Instead of taking the matter seriously, he dismissed our concerns, removed the bedsheets, and placed them in the hallway, potentially spreading the infestation. Even worse, he left us without a bed at around 3:30 am, and we had to wait in the hallway for the rest of the night until morning. Despite this unacceptable situation, we were refused a refund, and none of the staff (including the supervisor or manager) acknowledged the issue or even provided us with a receipt. The cleaning and management staff showed no sense of responsibility. The cleaner simply swept the bed bugs from the room into the bathroom and common area with a broom, completely neglecting any proper sanitation procedures. This was an absolutely unacceptable and unsanitary experience. I hope this serves as a warning to others and that serious action is taken to address the infestation and staff conduct.

- der Airport Transfer wurde zuverlässig gebucht - meine Freundin und ich waren nach der Nacht im Hostel voll mit Bissen von Bettwanzen - das Zimmer ist extrem klein und ohne Fenster, entsprechend schlecht ist die Luft - die Bilder sind stark bearbeitet - im Obergeschoss ist es extrem heiß. Der Ventilator auf dem Flur laut und störend - das Preis-Leistungsverhältnis ist schlecht