Kuantan · Malaysia
Sun Inns Rest House Kuantan
Bed bug reports
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Guest report Booking.com
Nada Muy sucio, la cama estaba infestada de chinches.. pase la peor noche de mi vida!
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Guest report Booking.com
The staff is very helpful The water is slow. Need to use bidet to shower. Got bed bugs, rashes on my body. However, the staff very helpful and we change our room. Still got dust, but no bed bugs.
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Guest report Booking.com
Got bed bug. Stay for four days. Asked for another room, don’t have. Asked to settle the issue, nothing happen.
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Guest report Booking.com
Good facilities. Many bed bugs
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Guest report Booking.com
nothing First impression: 5/10 Cleanliness: 1/10 service: 7/10 [female during checkin, male night] Wi-Fi:so-so Parking: Super Limited Hotel rate: 0star Overall:2/10 arrived for checking around 4.50pm and room ready. Unfortunately we had req to change room for 4times due cigarette smell. super strong until u can smell it in front of room with closed door. bed bug are around. both of our room affected and we have rush to clinic to get treatment. bed covered with stains. bedshit, duvet, duvet cvr, pillow case, towel n bath mat are thorns! all of it not been replaced for how many guest checked in before, dont know? we had to req for bed cvr replacement, yet they giving us duvet cover. the new duvet cvr really clean as it was white while the one sets during checking really mucky and dirty! Sun Inn International? nah! It Ah Soh level!!!!
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Guest report Booking.com
Air dia laju ada hot shower , ada tv , bilik ok aircond sejuk , kipas pun ada. katil dia cadar mcm tk pernah tukar. aku kena gigit bed bug pastu mintak tukar bilik diorang bagi but the new room tu bilik cadar mmg kepam. aku tgk staff yg bersihkan bilik tu budak. mmg diorang tk tukar cadar cuci pun tk betul. i dont blame the hotel but aku kesian kt hotel tu sebab dpt staff yg kemas bilik sgt pemalas dan pengotor.
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Guest report Booking.com
Polite staff Covered parking Massive bed bugs infestation Stained bedsheet and pillowcase The bed and pillow looks like it is 20 years old
Vibe Analysis
Sun Inns Rest House Kuantan is a very low-cost, no-frills option with a location that can work well for Kuantan town access. Parking is available, and the setting can feel quiet or calm, especially for a short overnight stop. The upside is mostly practical: cheap rooms, okay parking, air-conditioning in some rooms, and staff who can be friendly or helpful when a room change is possible. Some rooms are spacious enough for families, and basic features such as a seated toilet, fan, TV, pantry or kitchen access, and hot shower appear in parts of the property. Cleanliness is the major problem here. Dirty or stained bedsheets, pillowcases, towels, dusty floors, musty smells, smoke smells, bathroom grime, and old bedding are a serious pattern. Bed bugs or mites are also a recurring issue, including bites and rashes. This is best treated as a cheap emergency or short-transit place, not a comfortable hostel pick. Check the room before settling in, especially the bed, sheets, pillows, bathroom, water pressure, locks, and smell.
Signals to check
- Bed bugs or mites may be a real risk.
- Rooms can be dusty, smelly, or poorly cleaned.
- Sheets, pillowcases, towels, and floor mats may be stained or worn.
- Water pressure and hot shower function can be unreliable.
- Some rooms may have smoke smell, weak locks, clogged sinks, or bathroom maintenance issues.