Colombo · Sri Lanka
Clock Inn Colombo
Bed bug reports
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Guest report Booking.com
Nothing. Very disappointing and frustrating stay. Unfortunately, this hotel has several major drawbacks. The rooms were clean, but they are very small and extremely old-fashioned. I also found bed bugs in the room, which was a major concern and made the stay very uncomfortable. The breakfast was very poor—2/10 in my opinion. The worst part of the experience was the payment issue. The booking stated on Booking.com that the payment would be made at the property, but the hotel charged the full amount to my card four days before my arrival. When I contacted the hotel to ask why this had happened, they did not properly address my concern and instead gave me an unsatisfactory and irrelevant response. The reception is located on the first floor, and there is only one narrow entrance with stairs leading up, which is inconvenient, especially when carrying luggage. Overall, this was a very disappointing and frustrating stay. Considering the room condition, bed bugs, poor breakfast, inconvenient access, and the unexpected payment issue, I would not recommend this hotel.
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Guest report Booking.com
Good location to stay one night, okey breakfast, wi-fi works, shower was ok as well. Dirty, there was 2 beds (one queen, and 2 for one person), when we wake up there was small eggs on the beds that we didn't use, small eggs I think coming from bed bugs, and that was not nice.
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Guest report Booking.com
They lied. I request to give me a lower bedbug they can't and I not stay there due to they not refund my money also
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Guest report Google Maps
I stayed at Clock Inn for 2 nights, staff were really friendly and helpful and quick to fix any issues. Location was central to Galle Road but a bit far away from the main sites. I would advise to ask to see the room before commiting to staying. It's a very old hostel which they work hard to keep clean but I had to move out of one room due to bed bugs and faulty aircon. Found my new room much better quality all round despite paying same price. Double room is over priced, dorms are great value.
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Guest report Google Maps
Found bed bugs in my bed...
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Guest report Google Maps
The Clockinn, the Stuff is friendly, the bathroom at the moment is not that clean. We had bedbugs in our room but the stuff was friendly and gave us another room free of charge and solved the problem. All in all it's a very cozy and modern place which brings travellers together. The breakfast is included and they always make fresh eggs ..you can decide if boiled or fried. You want an omlete? No problem. The stuff is acvomodating. If you come a little bit to late you still get your breakfast. We enjoyed the clockinn very much and we will always choose them. Go there and form your own opinion ;)