Grindelwald · Switzerland
Eiger Lodge
Signalements de punaises
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Confirmé Google Maps
The room was infested with bed bugs. I woke up with a severe allergic reaction covered in bites. When I informed the hotel, the manager said it was “unlikely” that the hotel had bed bugs and suggested that I must have brought them with me, which is completely unacceptable and frankly insulting. I have never experienced anything like this in my life and I came directly from my home in Zurich. Instead of taking responsibility, I was treated as if I were lying. As a result of staying in this room, I now need to take medication for 20 days for the allergic reaction. This experience completely ruined my stay. Not only that, also my health because now i am full with red spots everywhere. I strongly advise others to be very cautious.
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Confirmé Google Maps
I can't complain about the location, just 5 mins near the train station. You can't imagine the check-in is a disaster. Suppose you miss the check-in time. You need to wait for the CS to come back at least 3 hours The room has bedbugs, and we have complaints, The CS manager answers the bedbugs from our last hotel. Maybe they have no more room. But the hotel can do something e.g. Add a mattress topper or change the bed sheet… But the balcony view is good.…
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Confirmé Booking.com
We had bed bugs in our room. We were allotted room no. 7. We booked the hostel a month prior. The lodge gave us refund but nothing else we had to pay more money and move out the place immediately due to this and issue of bed bugs and we had to pay more money😭
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Analyse de l'ambiance
Eiger Lodge est juste pres de Grindelwald Terminal, donc il est construit pour un acces rapide aux trains, bus et remontees de montagne. Cet emplacement est l'attraction principale: logistique facile, vues alpines depuis beaucoup de chambres et base pratique pour journees ski ou departs matinaux. Le petit-dejeuner est simple mais solide, et les espaces communs plus le bar donnent une sensation vivante et sociale. Les chambres sont basiques et souvent serrees, avec mobilier simple, sols en beton dans certaines zones et salles de bain partagees dans certaines parties du batiment. La ventilation peut etre faible, et plusieurs chambres deviennent chaudes et etouffantes par temps plus doux. Certaines chambres ont des layouts awkward, lumiere faible, plafonds bas ou une vue bloquee par d'autres batiments ou du materiel de construction. Le lieu a un feeling hostel rough-around-the-edges. Le staff peut etre amical et utile, et il y a micro-ondes, bouilloire et frigo partage pour usage leger, mais le setup est limite. Ca marche mieux si tu veux une base pratique pres du terminal et n'as pas besoin de beaucoup de polish.
Signaux à vérifier
- Certaines chambres peuvent sembler chaudes, etouffantes ou mal ventilees.
- Le bruit du bar ou d'autres chambres peut porter tard dans la nuit.
- Des travaux ont affecte certaines parties de la propriete et certaines vues.
- Les salles de bain partagees et setups de chambre basiques peuvent ne pas convenir a tout le monde.
- Une chambre recente avait des punaises de lit.