Bed bug reports for Stay Swanky — HostelPunk

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Stay Swanky

Zagreb · Croatia

Stay Swanky

Punk Score
35% SHIT
High confidence 3,420 reviews
Could still be good with enough luck and social skills, but not inherently social
Book here: Booking.com ≈$33 HW prices from today
Bed bug reports Showing 9 reports · 2 in the last 12 months
  1. Guest report Booking.com

    Swanky is a hostel, a cocktail bar, a restaurant, and a swimming pool all under one roof. The last three are great. Beware: bed bugs!!! The room overlooking the courtyard turned out to be a dark, stinking room in a basement with a tiny basement window. That stench turned out to be caused by bed bugs. After a terrible night, everyone had to leave the room because it needed to be disinfected. I was given the option to move to another hostel myself and receive a full refund for my booking. I agreed to this because I had also heard complaints from other rooms. I was supposed to receive that refund that week, but I never did. At first, they responded with the excuse that they needed to check with their accountant, but after a week, they stopped responding altogether. I will contact my legal insurance provider this coming week. Note: many positive reviews mention the pool, the bar, and the restaurant, but the hostel itself is worthless: dirty, bad beds, dark, filthy rooms, and poor communication. You can also use the pool, bar and restaurant as an outsider, so I reccommend that. My stay was terrible, and I suffered from itching for almost two weeks as a result of the bed bugs and still no refund at all.

  2. Guest report Hostelworld

    Good! The day after I had some bed bugs bites, not nice.

  3. Guest report Hostelworld

    Bedbugs!!! First night of my trip,only stayed 1night & had bedbugs bites all over me the next day! Otherwise, great location, nice pool & outdoor seating, common room is cool & nice kitchen, friendly staff. Good other than the bedbugs :(

  4. Guest report Hostelworld

    Si vous ne voulez pas faire la fête, ce n'est pas le bon hôtel. De plus, la propreté n'est pas une priorité : lit moisi (ou des punaises de lit ?), humidité...Enfin, ma chambre était juste à côté du bar donc il y avait beaucoup de bruit.

  5. Guest report Hostelworld

    Bed bugs were a serious problem for me, although no one else seemed to have them. Think I was just unlucky. The very limited communal showers and toilets are dimly lit and smell pretty bad. Staff are nice and location is good

  6. Guest report Booking.com

    Die Unterkunft ist zentral gelegen. Das Frühstück war den Preis leider nicht wert. Die Lebensmittel wirkten nicht frisch, die Auswahl war überschaubar und der Kaffee nicht lecker. Das Frühstück kann man in der Bar einnehmen , in der auch geraucht wird. Wir hatten eines der Doppelzimmer und leider Bettwanzen.

  7. Guest report Booking.com

    Location is perfect (walk to all the sites) Swimming pool was a bonus in the summer heat. Friendly staff. Nice bar (music mostly muffled in the rooms) I stayed one night in private room, all very comfortable. I stayed another night in a dorm (I joined a tour), very uncomfortable. Knackered mattress (feel all the springs) , bed bugs, strange layer of sandy grit on the bed I had to brush off. , Even duvet was too small with rough old feeling sheets. It's a shame as it's a nice hostel otherwise, but I think some of the dorms at least have not been updated in a while - Buy some new mattresses and bedding! Again none of this was true in the private room which I assume was furnished recently. However I'm now left scratching bed bug bites from the dorms, and yawning from an uncomfortable sleep... Also they dont organise any events, so whilst bar is nice/trendy looking, as a solo traveler it's not as easy as some other hostels to meet people.

  8. Guest report Hostelworld

    We stayed for 2 nights in August, our room ended up having bed bugs and all 6 of us got pretty badly bitten. 2 toilets for about 20 people. Apart from that the vibes were good and the pool was even better.

  9. Guest report Hostelworld

    Everything was great except that I was bitten by bed bugs. I did not realize until I checked out. Could be a one of exception but please make sure to check your beds before crashing on them.

Warning Zagreb Bed Bugs Show Up in Hostels, Apartments, and Reception Housing Zagreb bed bug evidence spans hostels, private rooms, apartments, public-health disinsection trends, and reception-centre reports.

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Drip perks

💪 Gym

Facilities

🏊 Swimming Pool 🍳 COOKER 👕 Laundry 🍹 Rooftop Bar 🅿️ Paid Parking 🌅 Outdoor Terrace 🌆 Rooftop 🍺 Bar ☕ Cafe 🍳 Breakfast
Other facilities (42)
Bicycle Parking Adaptors Airport Transfers Luggage Storage Fax Service Tours/Travel Desk Housekeeping Reception (Limited Hours) Internet Access Book Exchange Board Games Cable TV Wi-Fi Restaurant Meals Available Tea & Coffee Making Facilities Linen Included Air Conditioning Towels Included Cots Available Reading Light Hair Dryers Charging Plugs Security Lockers Key Card Access 24 Hour Security Fire Extinguishers First Aid Kits Smoke Alarms Smoke Detector Common Room Games Room Late Check-out Paid Luggage Storage Free City Maps Free WiFi Free Internet Access Free City Tour Free Security Lockers Free Luggage Storage Recycling Bins Flexible NRR

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