Locarno · Switzerland
EasyRooms dell’Angelo
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Katastrophal, wir hatten danach alle Bettwanzenstiche!!
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Personal unfreundlich, sie begrüssen einen nicht. Es kam mir so vor, als würden sie sogar extra ignorieren. Zimmer okay, hatten aber Bettwanzen. Morgenessen okay, die Gipfeli aber ungeniessbar, gummig und weich.
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Vibe Analysis
Book a room here and you may not actually sleep in the main hotel. An in-hotel reservation can turn into keys for an apartment in a separate residential block, often around 100 meters away, sometimes across the street, sometimes shared with private tenants behind locked doors. These annex rooms are sparse, dated, and do not match the listing photos. A switch request can land you in a room that is no better. After a complaint, a move into the hotel itself is possible; the better, brighter, quieter rooms are on the upper floors of the main building. The location is the strong point: right on or beside Piazza Grande, in the heart of Locarno, walkable to the water, the old town, and the station. That same spot is also the biggest downside. Bars sit below and around the building, and music plus crowds often run until 1-2am, sometimes later. Doors and walls carry sound easily, so neighbors, corridors, and the street are audible; light sleepers should bring earplugs. On some mornings garbage and glass collection starts before 7am right under the windows. Most rooms have no air conditioning, only a fan, and in summer they get extremely hot, sometimes well over 30 degrees, which forces a choice between an open window and the street noise. Furnishings are old and stuck decades in the past. Beds and mattresses are frequently uncomfortable, with hard or flat pillows and some sagging or worn mattresses. Outlets can be scarce or non-working, and rooms tend to be small. Some rooms are tucked under the roof with only skylights and no real view. Cleanliness is usually fine, though a dirty item or, in isolated cases, an insect can turn up. The on-site restaurant is a genuine high point, with good pizza and dinners and a roughly 10% guest discount, and the kitchen sometimes comps a meal to smooth over a room problem. Breakfast costs extra (around 13 CHF) and is basic: bread, cheese, ham, packaged items, little fresh fruit, and coffee machines that are often partly out of order. Service splits hard: reception and cleaning can be friendly and helpful, but can also turn curt or openly rude, especially around breakfast cutoff times, with one incident of a receptionist shouting at a guest and throwing glasses. Parking is its own catch: spots are not at the building but in a paid garage several hundred meters away, even though some bookings imply parking is included. A couple of secured garage spaces are a real win when available. The hotel sits central enough that a Ticino card for free public transport is included with some bookings.
Signals to check
- You may be placed in a separate apartment building rather than the main hotel, sometimes shared with private tenants; if staying in the hotel itself matters, confirm directly before arrival.
- Most rooms have no air conditioning, only a fan, and get very hot in summer.
- Bars nearby and below mean loud nights, often until 1-2am; walls and doors carry sound, so bring earplugs.
- Furnishings are dated and beds, mattresses, and pillows are often uncomfortable; outlets can be scarce.
- Rooms frequently do not match the listing photos.
- Breakfast is basic and carries an extra charge (around 13 CHF), with coffee machines often partly broken.
- Parking is in a paid garage several hundred meters away, not at the building.
- Staff service is inconsistent, ranging from warm and helpful to curt or rude.
- The on-site restaurant is a genuine high point, with a small guest discount.