San Cristobal de las Casas · Mexico
La Abuelita Hostal & Terraza
Bed bug reports
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Possible Booking.com
No nos gusto que en las camas/literas del hostal en las que dormimos había chinches que no nos dejaron dormir/descansar porque nos picaron varias veces en la piel, lo que nos generó comezón, ronchas, incomodidad y enojo porque esos insectos se meten a las maletas. Si bien se disculparon y nos devolvieron la mitad del dinero esta situación impactó en nuestras vacaciones, además de que yo quede mal con mis amigos ya que yo reservé ahí.
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Possible Booking.com
Die Unterkunft an sich ist super gemütlich. Gute Küche, gutes Personal, nette Dachterrasse. Aber: es gibt im Dorm Bettwanzen. Deswegen die schlechte Bewertung! Wenn sie das Problem in den Griff bekommen alles top.
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Confirmed Booking.com
Since new people started working there, sometimes they listen to loud music. I had bed bugs in my bed. I found a bedbug and showed it to the staff. They change my bedsheets and that is it. They did not do anything to spray the bed, or the room. I was bitten for three weeks and the staff did nothing. I was hoping they would do something, I asked them if they plan to spray the room, they said “yes”. But they did nothing. I was counting on staying longer in this hostel, but bed bugs made me leave.
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