Queen Elizabeth Chelsea

There were bed bugs in my bed and my body is still bruised with bed bug bites. Hope that I didn’t bring any with me home.

Bed bugs everywhere!!

The beds are infested with bed bugs 🐛 you can literally see them crawling around wouldn't recommend

VYHNITE SA TOMUTO MIESTU. JE TO HAZARD SO ZDRAVÍM. V celom svojom živote som ešte nikdy neutiekla z ubytovania. Cestujem low-cost, nemám problém s ubytovaním v hosteli, ale toto ubytovanie by mala navštíviť hygiena a zavrieť ho. Do ubytovania sa vchádza cez pult baru. Všade je zápach, špina a pleseň. Spoločné priestory sú nepoužiteľné na základné potreby, ako je WC a sprcha. Aj samotná budova je vo veľmi zlom technickom stave a je viditeľne naklonená na jednu stranu. V izbe boli myšie výkaly, špinavé posteľné prádlo a ploštice (bed bugs). Recenzie si kupujú výmenou za alkohol na bare, preto sa zdá, že ich priemerné hodnotenie je v poriadku. Boli sme nútení v noci okolo 8.–9. hodiny kúpiť nové ubytovanie, za ktoré nám Booking zatiaľ nevrátil peniaze, čo by mal, keďže je sprostredkovateľom tejto služby. Nehovoriac o tom, že sme stratili svoj čas a peniaze za MHD, aby sme sa dostali na nové ubytovanie. HRÔZA.

Nothing It’s shitty place to be Hygiene wise Is not a good rated place to be It’s got mice everywhere, bedbugs,mosquitoes Which made me sick

The room was very small and had more beds than stated in the listing, but that was not the main issue. The room was infested with bed bugs and I was bitten. This is completely unacceptable. We had booked two nights, but left after the first night because we did not feel safe staying there.

Bed bugs everywhere!

Extremely low cost. The staff were amazing. Shoutout to Zaqhar, he was a super endearing gentleman amongst all the staff. There is an active bed-bug infestation at present that affects all the rooms interior to the main building. The beds in the garage converted into a dorm don't have bed-bugs, but do have mice. As far as cheap / emergency lodging, it works, but I'd avoid it if you can.

The bathrooms downstairs near the bar are clean and decent. Also, I appreciate how the staff readily provide tap water. Jilly is very kind, respectful, and helpful. The location is in walking distance of a lot of stores and shops. In Room 10 lower brightside bed has bedbugs. They accommodated me by changing my bed and changing the sheets of thr bed with bed bugs. However, the next person that came and stayed in the bed was badly bitten by bed bugs too.

This hostel have bedbugs and not clean

I've got bed bug bites all over me!

Bed bug infestation on a level I haven’t really seen before.

Some of the staff were nice There were bed bugs in every room. Mice eat the food you leave near your bed. Loud snoring and flashlights on all night. Our bowls for eating were being used as water bowls for the dogs. The tables and floors are always sticky. The rooms are crammed with as many beds as possible and the wifi does not work in them. People constantly using or selling drugs in the rooms. No hand towels or soap in the toilets. My food was thrown in the bin, even with my name labeled on it and some of my clothing items were stolen (including underwear). The owners are fully aware of all these issues but refuse to do anything about it.

El lugar era un edificio viejo, tenía chinches ennla zona de guardar maletas, estaba viejo, sucio y con muchas cosas rotas

I have seen quite rough places but this was one of a kind. There were bedbugs running on beds, room smelled awful, everything was a bit moldy. My bed sheets had blood and sweat stains. Place was full of sketchy people running and shouting. Rooms are tiny and the beds are barely holding together. Toilets are also in rough condition Location ok and staff is friendly. Still would not recommed to book this hostel if you are not looking for an adventure. We had to leave middle of the night and book a different place. I can’t understand how someone would give this place more than one star.

Check in was fairly easy Got bed bugs, there was a fight outside the window from the bar in the hostel that went well into the night, police outside. Noisy. Bathrooms were all flooded. Sinks overflowed to the floor. Bathrooms had nowhere to put your things and floors were flooded. 'secure' luggage storage was wide open and floor was covered in mouse poop.

Nothing, no good sleep, no sign of pest control so the mouses and bed bugs live with us persistent smel of rodents dodgy people moved in rooms no safe for the goods, how in the world this hostel got a licence Hard to say

Staff were very friendly and helpful Bedbugs, and the refusal to refund any portion of stay cut short due to bed bugs.

Unfortunately, my stay was seriously affected by what appeared to be a bed bug infestation. I woke up with multiple painful bites all over my body, requiring treatment and causing extra expenses. I had to leave before the end of my paid stay, wash my belongings, and trash some items to avoid spreading the issue. The manager, Evelina, acknowledged the seriousness and agreed to a refund, but I am still waiting with no resolution. This has cost me more money, stress, and I even lost a casting opp

I did not stay the night due to the foul conditions of the property. This place is not fit for human habitation, insects and pests everywhere, falling apart, carpet torn up and walls crumbling. BED BUGS, multiple clearly visible on arrival. They refused a refund. Honestly do not stay here! The pictures on booking.com are not at all representative of the state of the property.

The bed bugs!!!!

Bed bugs. Got absolutely ravaged. No AC, window doesn’t stay open, no lock on door, anyone could come in. One bathroom for whole hostel.

I had a large group booking (x18 beds have been booked, booking out x3 dorm rooms) and we had issues with the hygiene and safety of the hostel environment. The following was found: - No fire doors (doors don't reach the floor) which is a SERIOUS breach in health and safety. - Bed bugs in the mattresses, and dirt found in the rooms, under the bed etc. Very dusty and dirty. - Vermin droppings and dirt under the beds (vermin can get under the doors). - Mould on and inside the mattresses. - Skylight in Room 3 is leaking onto a bed. Their solution is a bucket. - Uncooperative and rude staff who refuse to give a contact number or email address for concerns to be raised. - Both numbers for them don't connect (0207 7311913 and 07907 587578). Staff 'reassured' daily that rooms would be deep cleaned and they weren't. My staff ended up checking out on day three (of the eight day stay) and we're now following the complaints process to get a refund. DO NOT STAY WITH THIS HOSTEL! Booking.com haven't helped us with this and they don't have a process to remove or blacklist this company as they say they are 'only the booking platform'. DO NOT BOOK. I had a large group booking (x18 beds have been booked, booking out x3 dorm rooms) and we had issues with the hygiene and safety of the hostel environment. The following was found: - No fire doors (doors don't reach the floor) which is a SERIOUS breach in health and safety. - Bed bugs in the mattresses, and dirt found in the rooms, under the bed etc. Very dusty and dirty. - Vermin droppings and dirt under the beds (vermin can get under the doors). - Mould on and inside the mattresses. - Skylight in Room 3 is leaking onto a bed. Their solution is a bucket. - Uncooperative and rude staff who refuse to give a contact number or email address for concerns to be raised. - Both numbers for them don't connect (0207 7311913 and 07907 587578). Staff 'reassured' daily that rooms would be deep cleaned and they weren't. My staff ended up checking out on day three (of the eight day stay) and we're now following the complaints process to get a refund. DO NOT STAY WITH THIS HOSTEL! Booking.com haven't helped us with this and they don't have a process to remove or blacklist this company as they say they are 'only the booking platform'. DO NOT BOOK.

Nothing at all, it have bed bugs and rats Hygiene and safety

Nothing they are very racist If you are white is good but if you are not white person is not good I don't recommend it to people not white and there's bed bugs They are racist and there's bed bugs

Cheap beds. Cockroches and bedbugs.

Nothing Very dirty and disgusting, cockroches and bed bugs every where.millions of bedbugs.

I would not stay here again solely based on the cleanliness of the bathrooms. there are no designated female-only showers so you're sharing two showers with the whole second floor. my room allegedly had a bedbug problem in which the staff member told me "yeah we know this room has bedbugs but we would have to vacate the entire room to treat it" ???? do that then??? you will get what you pay for. pay more and go elsewhere.

Staff were kind and friendly. Bed was an okay size. Location was good. I'm very used to hostels and them being a little unhygienic but I think this one went a little too far. The place was covered in bed bugs. When I got there someone had tried to overstay their reservation so there wasn't a bed for me until she was removed. I don't think the sheets were properly cleaned in this time. It wasn't until I checked the Google reviews after staying that I realised the bed bugs issue is not new.

No hot water and bed bugs

The lady who checked me in.. Helen I think It was extremely dirty… rooms not cleaned at all… bedding smelt like bo… was in room 12 …room near smoking area n bins .no lock on room door.. so anyone could go in … bed bugs gs in room 12 and 11… noise where people smoke… staff checking people in with torch lights in middle of the night drunk n speaking quite loudly… other than Helen staff extremely unfriendly… African cleaner really rude… made soooo much noise in kitchen after 10pm.. she was also cooking pasta .. rice n meat in the microwave n left it sooo dirty ??? Was in a room with a lot of long stay homeless men … who snored or stayed up all night with lights on … also very very smelly… bed bugs were reported… nothing was done … tv I. Lounges not working even though there were matches on

The location was decent, and friendly staff. Accommodating of access requests. The beds I'm pretty sure had bed bugs, and there weren't curtains for privacy on the bunks. Got quite lost- the signage to room 12 is non existent.

Staff were attentive There was bedbug in the room.

Staffs were kind I couldn’t use hot shower. I found a bed bug on my bed.

Full of bed bugs not clean no hot water to shower no heating and real dirty Everything in that place is ɓad nnoot for human and they don't care everyone just managing just to sleep is cheap

- Friendly staff - Rooms are very cramped. - Top bunk doesn't have a power point to use for charging. - I have a reduced sense of smell and the room had a strong smell. - Bed bugs. - Bathrooms didn't have any soap. - Both the bar and the hostel bathrooms didn't have toilet paper my first day.

Close to central and was able to make a late booking. Multiple bathrooms. Good value for money providee you are wearing a hazmat suit. Having stayed before, I knew about the bed bugs so I checked my bed and thought I was ok. Nope. Even though I slept.on my coat and stayes covered, they went to town on my hands and neck. A friendly person told me this was a go-to hostel for prison releases which explains why there are some concerning people that hang around. They said I made a poor choice and were definitely warning me to stay away with the horror stories and fights they were telling me about. Also, the lock on my door didn't work.

Staff were nice enough and the WiFi was reliable. Quite a few toilets and I saw you were able use a microwave to heat food. Bed bugs - if you leave any skin exposed, it will be covered in bites when you wake up. The beds were unmade and most likely don't get cleaned, which isn't surprising when the bed system is a bit of a free-for-all.

Check the Google Reviews. Bed Buggs infested

The only pros is having a fridge and microwave The place was infested by bedbugs and the ppl in charge did nothing and kept bringing ppl into the same room.

Punaise de Lit “Bed check” sans prévenir sans attente de réponse après avoir frappé à la porte

Bedbuggs!! And the room looks nothing like the pics. Horible place. We had at least 2 guys over 50 in our room, when it says it’s a max 40 to live there. We where supossed to be there 2 nights, but we checked out after only 14 hours. Jesus christ avoid this place!

Close to the local amenities and transport. The mattress was comfortable, and some of the staff were polite and helpful (shout out to the Indian gent whose name I can't remember). Bedbugs....This place was littered with it. Underneath the bunk beds, you could see that it was hardly hoovered.

0 stars. No sleep because of bed bugs. 6 of us were scratching with huge marks the day after. My partner and I did not sleep the whole night because of those bed bugs and we were still itching in the morning. No one is doing anything about it. The location is not great, in the middle of council estates, not safe at all. Everything is dirty, the bed are poorly made, no padlocks. Worst experience ever. I’m trying to get a refund at least because paying not to sleep and to get bed bugs is unacceptable to be mi

It's honestly just meh. The first room I was put in had bed bugs so they moved to another room upstairs and the second one was sooooo small could barely pass another person. Not very clean, moldy, small fridge for food storage, no laundry. I wouldn't stay there again but it did the job.

Staff members are amazing. The hostel is full of bed bugs, absolutely full of them.

Angus is also the owner of the bell and Phoenix hostel. The hostel is quiet disgusting with a rodent and bed bug infestation. The owner withholds salaries of the employees and pays them below minimum wage. The owner also tries to fight the patrons or employees knowing full well if they fight back he'll just evict them for no reason. If after evicted they take him up on his threats in true spineless fashion he hides behind the police. The pictures of the websites are a lie. DM me if you want to see the real

Pretty bad days i got allergy from fucking bed bugs

El personal es increíble, muy amable y colaboradora Chinches en las camas

El albergue es barato y su precio va acorde a lo viejo, dejado y sucio que es. Reservé solo una noche, y a los 3 días me he despertado con picaduras de chinches en los brazos. Los baños tenían las paredes llenas de humedad, pero las duchas funcionaban bien y estaban decentes. Aun así, el personal fue agradable y me permitió dejar mi mochila hasta que hice el check-in. Cosa que agradezco bastante. Sinceramente, no sé si lo volvería a reservar.