The Frame Guesthouse

Penang · Malaysia

The Frame Guesthouse

Punk Score
18% GODAWFUL
High confidence 571 reviews
Seriously don't stay here please
5th best in Penang
Bed bug reports Showing 7 reports · no recent reports
  1. Confirmed Hostelworld

    Good location and affordable. Close to cafes, restaurants and bars. The room was standard but had all of the amenities we required. AC only seemed to be effective when left on for a while. There was a pungent smell from the floor below us and bottles of bed bug repellant left out nearby. One of the nights, a rat appeared in the cafe downstairs and was rooting through the bin. A mouse paid a visit 2 nights out of our stay but we didn’t mind that. Would recommend for location and a place to rest

  2. Confirmed Hostelworld

    Bedbugs! Didn’t stay our room had bed bugs, were moved to another and still found bed bugs. It was a shame cause the hostel and facilities looked great

  3. Confirmed Hostelworld

    My stay was okay til one day I was chilling out on level 2 and smelt something strong like cleaner. Didn’t think much of it; another traveller said he smelt it before when they were cleaning the coffee machine. After a while, I started coughing & looked up. A smokey mist was starting to seep through the floorboards. I got the f**k out, and asked a staff member what it was. They were fumigating the place for bed bugs. My throat is still sore 2 days later.

  4. Confirmed Google Maps

    4 bed dorm room had bedbugs as of jan 5

  5. Confirmed Google Maps

    Avoid this hotel BEDBUGS alert!! We found bed bugs in the bed room 7 late in the night, we did not sleep very well. We told the problem in the morning when we check out and they did not say anything about it... Thank you bye!

  6. Confirmed Google Maps

    The good: - Aesthetic / decor - Staff are friendly - Great location The bad: - Always noisey. Especially the rooms off the kitchen where you won't sleep undisturbed outside of 1am - 7am. No insulation in the ceiling so you'll hear everything in the room above, and only wooden slat windows between you and the kitchen. - Bed bugs :( we'd seen this mentioned in some other comments but took a chance. I ended up covered in bites. Horrible. Seems to be a known issue that they've been unable to resolve in some rooms (prob because of the wooden floorboards). - Wifi lacking throughout hotel

  7. Confirmed Google Maps

    Bed bugs found in the room. Sad situatio

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Tags

Facilities

🍳 COOKER 👕 Laundry 🌅 Outdoor Terrace 🌿 Garden ☕ Cafe
Other facilities (27)
Bicycle Parking Adaptors Luggage Storage Housekeeping Reception (Limited Hours) Internet Access DVD's Board Games Cable TV Wi-Fi Linen Included Air Conditioning Towels Included Reading Light Hair Dryers Ceiling Fan Charging Plugs Security Lockers 24 Hour Security CCTV in Common Areas Fire Extinguishers Common Room Free City Maps Free WiFi Free Luggage Storage Hot Showers Filtered Water Dispenser

Prices

Dorms $11 / night
Privates $24 / night

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