Bed bug reports
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Guest report Booking.com
The renovated room we were in was very stylish & a good location to be close to the bus station. We also received a refund for the extra night we didn't stay. Unfortunately the room we were in had bed bugs. While the staff did give us a refund when we left earlier for the extra night, the communication was severely lacking for the duration of our stay. There was never anybody at the reception desk. On top of that, when I informed the staff of the bed bugs they suggested that we had brought them from the national park - which we hadn't even been to yet! While it has potential, cleanliness has to be addressed and much better communication is needed.
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Facilities
🅿️ Parking
🅿️ Free Parking
🌅 Outdoor Terrace
🍳 Breakfast
☕ Café
Other facilities (25)
Bicycle Parking
Luggage Storage
Tours/Travel Desk
Shuttle Bus
Reception (Limited Hours)
Internet Access
Book Exchange
Cable TV
Wi-Fi
Smart TV
Linen Included
Towels Included
Reading Light
Security Lockers
24 Hour Security
Free City Maps
Free WiFi
Hair Dryers For Hire
Paid Luggage Storage
Hot Showers
Vending Machines
Tea & Coffee Making Facilities
Minibar
Recycling Bins
Lounge Room