Hanoi Ecostay 2 Hostel

Avoid this hotel. The room was dirty on arrival, with visibly unclean bedding and pillows that smelled so bad we couldn’t sleep on them. Towels were stained and clearly not fresh. There was no hot water at any point during the stay, and staff showed little interest in fixing it or even apologizing. To make things worse, I left covered in bites! I don’t know whether it was bed bugs or ants, but something was clearly crawling in that room. Service was dismissive and unprofessional from start to finish. This place fails on basic hygiene and comfort. Stay elsewhere.

The rooms were a bit dirty, killed some bugs in the bed and the bathroom. It could use some renovations.