PLUS Prague

It's an ok budget place, however if you are searching for their extras like pool, table soccer or sauna nothing was in working order. As for the rooms they were dorm style and in an ok state, however we found bedbugs in some beds, we were -after a lot of complications- given another room.

DO NOT STAY HERE unless you want your holiday ruined by bedbugs. I stayed in a shared room, and someone who used the same bed before me found out there were bedbugs. the hostel completely brushed it off and just told me they needed to do “extra cleaning” for the room. They moved me to another room; but didn’t take it seriously at all. Later, the girl who stayed in the room with me told me she had actually seen bedbugs overnight which explained everything. (the photo attached is the one she sent me) Even after changing rooms, I woke up with SEVEN BEDBUG BITES including on my face. I reported it to the hostel again and they said they’d send their cleaners to inspect the bed. A few hours later they told me there were no signs of bedbugs- even though I HAD CLEAR BITES ALL OVER MY BODY. They still REFUSED TO LET ME CHANGE ROOMS and just offered to wash my clothes. So I had to sleep in the same room again. And surprise! the next morning, I woke up with two more bites. At this point, I tried to switch hostels and get a refund but nothing worked. It’s been over a month since my trip to Prague, and honestly all I remember now are the bites, the itching, and the stress. My holiday was completely ruined. If you’re looking for a way to turn your vacation into a nightmare - this is the perfect place.

My family and I stayed 3 nights. Kids loved having the pool (a bit cool for me) and sauna. Had a few pre-booking questions that were all answered promptly on Facebook chat. Once there checked in by Bambam who was very helpful. It's a hostel so don't expect hotel. Our 4-bed room was just enough space and you could control the heat. Be careful in the raised shower (you should install handrails). Walls are thin so bring earplugs if it disturbs you. Read one review from a few years back say there were bedbugs...if that was the case they are gone now. Shops around and downtown is 20 min or so on the tram. Thanks, we had a great stay!

During our stay on school trip we found bedbugs in our rooms. The staff didn't want to give us full refund so we had to quit our reservation. :/

We found bedbugs in our rooms, the manager didn't want to get us a refund for our stay, which we had to quit due to that problem.

We were on a school trip and we stayed in this hostel for one night. We discovered bed bugs in our rooms (217 and 218). Some of us were bitten. The stuff wasn't very helpful and we quited our reservation. I don't recommend defenitely. :'(((((

We discovered bedbugs in our room So.. 04.02.2020

This is the worst place I have ever stayed. We stayed here two nights and the first morning our friend woke up with bites all over her body. Anyway, next night we went to bed and found that bed bugs were throughout the bedding. We went and informed staff who laughed, and told us that we had bought bed bugs into the hostel. Since then saying this, the rest of us checked our bed only to find they were also infested with bed bugs. When demanding a new room we were told they were “full”, only until our trip manager came out and requested for a new room. There were several other guests standing in the lobby who’s rooms were also infested with bed bugs. Since that, we had to remove all paper and plastic items from our suit cases at 1am in the morning, so that the contents could be steamed. Meaning we had to walk around the hostel in towels... as everything else was being steamed to rid the bed bugs. Upon receiving our items back, one of the suit cases was warped and completely out of shape. We went to reception and spoke to two different people who honestly couldn’t care less, and claimed that the infestation was not their problem. If you want a sleepless, and stressful stay, this is your place. Would not recommend this hostel to anyone. Please look elsewhere.

It was my first time ever staying in a hostel so I didn't know what to expect but I was disappointed .the tiles on the sealing looked like they see better days with patches of mold and stains from what looks like a old leak.the locker doors you had to be a bit heavy handed with them close and open them .I also felt and see bed bugs on the sheets and pillows.i think the sheets wherent changed after as offter as they should. As I was here for 7 days .over that time I shared the the room with 4 other people. When one person left there bed wouldn't be touched by housekeeping probably would be for a day maybe 2 on average while I was there they wouldn't touch the beds .I kinda expected them not to change the sheet for someone who staying a week but kinda expected it be do for when some has checked. I work in a hotel and I have some idea on how house keeping works

BEDBUGS! The bed had bedbugs. Went to reception to complain and they just pretended I was stupid - they said my crazy big red spots all around were just mosquito bites. Shitty bed hygiene. Wouldn't recommend going there!

BEDBUGS!!! Would not recommend to anyone. Got bitten multiple times by bedbugs all over body, found out too late that a million of them lived under the mattress otherwise I would never spend a night there. Also bad experience with the rude staff trying to take your money under false pretenses for smoking in the room.

Bedbugs bedbugs bedbugs. If you want bedbugs come here. Me And my friends got bites all over. They knew the room was infested but they still rented the room the sheets and covers were unwashed smelled like sweet from unwashed sheets. Worst experience ever the front desk was lazy they are smoking in the back and are never at the desk to do their jobs. Bad security extremely lazy staff. Three of my friends were there with bedbugs... It's also in a shady area away from downtown. Cheap 24 hour look and feel.