Amsterdam Downtown Hotel Canal View

Mise à part l'emplacement très proche de tout, cet établissement est catastrophique. Les conditions sanitaires de l'établissement laissent plus qu'à désirer... Je me suis fait piquer par des punaises de lit et ai retrouvé un cafard dans la salle de bain. J'ai dû quitter l'établissement en urgence et, malgré de nombreuses relances et négociations qui ont duré presque 1 mois, je ne me suis fait rembourser que la moitié de mon séjour, alors que je demandais au moins les nuits que je n'ai pas passées dans leur établissement (ils ne voulaient me rembourser qu'une nuit à la base). La patronne est de très mauvaise foi et ne répond pas à mes messages. Elle ne souhaite pas me rembourser pour manque de preuves de ma part (j'avais des photos). De leur côté, ils disent ne pas avoir retrouvé de cafard ou de punaises de lit, mais ils ne m'apportent aucune preuve de leurs vérifications sanitaires! Je n'ai plus jamais eu de nouvelles de la patronne après cela, impossible de discuter avec elle, j'ai dû relancer Booking plusieurs fois pour avoir un signe de vie de leur part. Les lits étaient très inconfortables, presque à même le sol, et le dessous du lit était absolument dégoûtant et très sale, à croire que cela n'avait jamais été nettoyé avant. Les escaliers sont très casse-gueules, limite dangereux! Fuyez cet endroit si vous tenez à votre santé et à votre argent!!!

This hostel has bed bugs. Do not go there

This hostel has bed bugs!! Absolutely do not stay here. My 4 friends and I stayed in room 10 at this hostel for 2 days. One of our friends woke up with over 50 bed bugs bites, all over his body. The sheer amount of bites resulted in him going to a pharmacy for medication. We had to throw out our clothes and disinfect our camping gear. Which obviously massively impacted our time, travel and money. We advised the hostel staff, who were quick to claim they'd refund us, clean the room and confirm with us what bugs were found. After a day and no reply, I sent 2 emails as follow ups. After SIX DAYS, I finally received a response stating that it must've been mosquito bites and wasn't bed bugs. I have no idea if the staff even checked as no one asked specifically what bed my friend was even sleeping in. No one else in a room of 5 got bitten and he was the farthest from the window, so it's definitely isn't mosquitos. Additionally, how was one person bitten 50 times and no one else was bitten? This hostel doesn't care at all about traveller's carrying and transmitting bed bugs. Who knows how many more people stayed there after we did nearly a week ago and contracted bugs or bites. Don't stay here!! Who knows how many rooms have bugs!! I attached the photos as evidence (the first 2 photos are the morning of and the 3rd photo is 5 days later)

This hostel needs to be fumigated immediately. We stayed in a room with 5 beds and at least one of the beds had bed bugs. My friend woke up and was bitten all on his arm and sides. It's very clearly bed bug bites due to the size, itchiness and clustering. The room needs to be cleaned immediately and thoroughly. I wouldn't be surprised if it spread to other rooms. Would not stay again and advised staff of the situation.

Bed bug in room number 4

So I really enjoyed my stay at the hostel. The staff are really nice and always helpful. Even when i lost some jewelery they helped me find it, on two ocasions and thanks for that. The only downside nut a massive one in my opinion is I was full of bites from bed bugs when I got home. I spent two weeks itching it wasn't one bit nice. Other than that you deffinitley get what you pay for, the trams that run from around the corner connect to every part of the city also.

Logement dans le centre. Beaucoup de chose n’allait pas, on se retrouve avec des boutons de punaise de lit, les chambres restent assez étroites, les poussières ne sont pas faites, les douches inondent toutes la salle de bain… la propreté est à revoir…

Hostel with bed bugs. I couldn't sleep at all that night, as the assigned bed had bed bugs. The staff was very unfriendly and empathetic. I was left owing the deposit they ask for Check in. They didn't want to give it back to me. Because my departure was early before Reception arrival time at the hostel. I waited until 8:25 and no one came to reception. Opening hours are from 8:15. I had to leave since I had a flight scheduled. Call and they didn't give me a solution, they cut me off.

They’re are bed bugs. Expensive for “budget hostel” & weird culture.