Safestay Athens Monastiraki

BED BUGS - STAY AWAY! I stayed in room 201, where bedbugs were found – confirmed by the receptionist on the day we checked out. Despite this, the room was rented out to new guests the very same day, without any action being taken. The hostel refers to a monthly, superficial inspection for bedbugs. If no bedbugs are found during that routine check, no further measures are taken – even when the receptionist himselfe saw the bedbugs, and I provided both photo and video evidence of the insects crawling on the wall. The management completely ignores this. This practice clearly shows that the management at Safestay Monasterraki does not care about guests’ health, the risk of bedbug bites, or the possibility of guests bringing bedbugs home. It is both irresponsible and deeply disrespectful. The management also claims that I was offered to cancel the second night and receive a refund for the first – this is simply untrue. Had that offer been made, I would have left immediately after the first night. We already suspected bedbugs after the first night but had no proof until after the second. Since then, management has blocked my phone number and ignored all my emails. In addition, the room was in very poor condition: Dirty, with visible blood stains Found a used earplug on the floor No furniture to place luggage on (increasing the risk of bedbugs) Very noisy and creaky beds No fridge – inconvenient in hot weather In short: Dirty, unprofessional, and unsafe. Stay far away. PS! I see that Safestay Monasterraki often responds to earlier bedbug reviews by claiming that the insects may have come from public transport. That is simply not true. We saw bedbugs crawling inside the room, and your own receptionist later confirmed by email that bedbugs were found in the room. Safestay Monasterraki is therefore not being truthful.

Be careful with this place. I am pretty sure I got scabies there. At first I thought it was bed bugs, they didn’t find anything in the room. I talked to a doctor from my country and show the pictures of my skin. The hostel gave me free laundry for the experience! But they are not very clean and there is a lot of people. I’ve never had that in my life, after 5 years traveling, seriously….😢

I had a bed bug in Room 302 about a week ago. Would avoid that hostel unless they can guarantee that your room is free of bed bugs. It's a shame, everything else was fine.

I felt like I should rate this place 10/10 before I realized I got bedbugs bites from there. I realized when I get back home . I stayed there three nights and the last day, I noticed some rashes on my hands and I just thought it as mosquito bites ( I underestimated the risk of bedbugs as the clothing for bed are all white colored) but later I found out many rashes on chest and legs. I wear long sleeve winter pajamas and there’s no way for mosquito bites on chest. Actually the second day, I saw blood stains on my bedsheets and blanket cover and requested to change but they didn’t. Still I rate this place 10/10 for location as every must visit places and great restaurants are within walking distance from the hostel. But for cleanliness and service, I would just give zero because of bed bugs.

I stayed there for four nights; the shower didn't work, and bed bugs were in a private suite. There was no refund. I don't recommend staying here.

The hotel is in a good location but the rooms are in a terrible condition. A fungus on the wall, dust everywhere, the ventilation grille is dusty and the air conditioning does not work. And the worst are the bed bugs in room 303!!! we spent 20 days in this hostel and it was an unpleasant feeling, the service does nothing about the fact that bedbugs were found in the room.