Vienna · Austria
Hostel Ruthensteiner Vienna
Segnalazioni cimici
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Segnalazione di un ospite Hostelworld
the place was lovely but about 12-24 hours after leaving the hostel, I noticed bed bug bites over my body…based on my trip, it only makes sense that i got them from the hostel
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Segnalazione di un ospite Booking.com
Good location, close to the Westbahnhof train station. Seemed like a nice place, the check-in was very friendly and the room for 3 people was small but ok. I found bedbugs in our triple room, and I was bitten multiple times. While we were able to switch rooms and some of our clothes were frozen, the response from the staff made it seem like this was no big deal. It was, however, a very unpleasant and gross experience, and I am still disgusted by the thought of it. We never received an apology, and despite following up by email, I haven't received any response. Additionally, I wanted to make a tea in the kitchen, but it was so dirty that I was turned off.
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Segnalazione di un ospite Booking.com
Bedbugs
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Segnalazione di un ospite Booking.com
Definitely the BEST HOSTEL I stayed in so far!!! Absolute recommendation, I will come back! I stayed in a girls room (6 beds): + very friendly workers + WhatsApp Group with daily information about activities, dinner and organisation + free lockers for arrival and after check-out + very nice rooms with comfortable beds, lamps and plug sockets next to each bed, very clean, NO bed bugs! + big lockers inside the room (big backpack fits inside) + electronic key cards for doors and individual lockers + very clean and modern bathroom with separate WC and rain shower (hotel vibes) + free water and lemonade at the entry for everyone day and night + big kitchen with everything you need, clean + laundry room with several washing machines and dryers + nice lobby with guitars and piano + dining room, cool bar and nice garden + yummy breakfast menu every morning like in a Café + VERY SOCIAL HOSTEL and perfect for solo travellers, activities every day + TIP BASED DINNER every night at 8 pm! Good food and also good opportunity to meet new people, eat and drink together and play games + good location! I felt very safe although I'm a solo female traveller, the area is lively and safe and you can walk from Mariahilfer Street to the city center (30 minutes) or to the Schönbrunn Palace (20 minutes) or take the tram + many supermarkets (Penny, BILLA, LIDL), drug store (dm) and restaurants near hostel Honestly, I cannot complain about anything! I had a very good time. Thank you so much!
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Segnalazione di un ospite Google Maps
Overall a great experience. The reason the reason there's only 2 stars is because I got bitten at night by bedbugs and although I understand this could happen anywhere, I was a bit surprised that when I informed it at reception I wasn't offered any compensation witch would be expected anywhere else.
Analisi dell'atmosfera
L'ostello Ruthensteiner Vienna ha una struttura sociale con bar, ampie aree comuni, giardino e cene condivise. Il personale è amichevole e la struttura è pulita negli spazi condivisi e nelle camere. La posizione è adatta ai trasporti pubblici, in particolare alla Westbahnhof e all'U3. Non è proprio nel mezzo dei principali luoghi di interesse, quindi ci vuole tempo per raggiungere il centro. L'ostello sembra pratico piuttosto che lucido. La dimensione della stanza e' il principale compromesso. Le camere sono spesso molto piccole, il ripostiglio è limitato e la privacy è esigua perché i letti non hanno tende. Il rumore proveniente da bar, cortile, strada o stanze vicine può influire di notte. L'edificio del dormitorio femminile è dall'altra parte della strada dagli spazi comuni principali, quindi le gite notturne per un drink, un tè o un bagno sono meno convenienti.
Segnali da controllare
- Le camere sono spesso molto piccole, con un piccolo spazio e poca privacy.
- Il rumore proveniente da bar, cortile, strada o stanze vicine può influire di notte.
- L'edificio dei dormitori femminili e' dall'altra parte della strada dagli spazi comuni principali.
- La colazione e gli extra costano di più.