Vienna · Austria
Hostel Ruthensteiner Vienna
Bed bug reports
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Guest report Hostelworld
the place was lovely but about 12-24 hours after leaving the hostel, I noticed bed bug bites over my body…based on my trip, it only makes sense that i got them from the hostel
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Guest report Booking.com
Good location, close to the Westbahnhof train station. Seemed like a nice place, the check-in was very friendly and the room for 3 people was small but ok. I found bedbugs in our triple room, and I was bitten multiple times. While we were able to switch rooms and some of our clothes were frozen, the response from the staff made it seem like this was no big deal. It was, however, a very unpleasant and gross experience, and I am still disgusted by the thought of it. We never received an apology, and despite following up by email, I haven't received any response. Additionally, I wanted to make a tea in the kitchen, but it was so dirty that I was turned off.
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Guest report Booking.com
Bedbugs
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Guest report Booking.com
Definitely the BEST HOSTEL I stayed in so far!!! Absolute recommendation, I will come back! I stayed in a girls room (6 beds): + very friendly workers + WhatsApp Group with daily information about activities, dinner and organisation + free lockers for arrival and after check-out + very nice rooms with comfortable beds, lamps and plug sockets next to each bed, very clean, NO bed bugs! + big lockers inside the room (big backpack fits inside) + electronic key cards for doors and individual lockers + very clean and modern bathroom with separate WC and rain shower (hotel vibes) + free water and lemonade at the entry for everyone day and night + big kitchen with everything you need, clean + laundry room with several washing machines and dryers + nice lobby with guitars and piano + dining room, cool bar and nice garden + yummy breakfast menu every morning like in a Café + VERY SOCIAL HOSTEL and perfect for solo travellers, activities every day + TIP BASED DINNER every night at 8 pm! Good food and also good opportunity to meet new people, eat and drink together and play games + good location! I felt very safe although I'm a solo female traveller, the area is lively and safe and you can walk from Mariahilfer Street to the city center (30 minutes) or to the Schönbrunn Palace (20 minutes) or take the tram + many supermarkets (Penny, BILLA, LIDL), drug store (dm) and restaurants near hostel Honestly, I cannot complain about anything! I had a very good time. Thank you so much!
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Guest report Google Maps
Overall a great experience. The reason the reason there's only 2 stars is because I got bitten at night by bedbugs and although I understand this could happen anywhere, I was a bit surprised that when I informed it at reception I wasn't offered any compensation witch would be expected anywhere else.
Vibe Analysis
Hostel Ruthensteiner Vienna has a social setup with a bar, large common areas, a garden, and shared dinners. The staff is friendly, and the property is clean in shared spaces and in rooms. The location works well for public transport, especially Westbahnhof and the U3. It is not right in the middle of the main sights, so reaching the center takes time. The hostel feels practical rather than polished. Room size is the main tradeoff. Rooms are often very small, storage is limited, and privacy is thin because beds do not have curtains. Noise from the bar, courtyard, street, or neighboring rooms may carry at night. The female dorm building is across the road from the main shared spaces, so late-night trips for a drink, tea, or a bathroom are less convenient.
Signals to check
- Rooms are often very small, with limited storage and little privacy.
- Noise from the bar, courtyard, street, or neighboring rooms may carry at night.
- The female dorm building is across the road from the main shared spaces.
- Breakfast and some extras cost extra.