Chur · Switzerland
Bogentrakt
Bed bug reports
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Confirmed Google Maps
There were bed bugs in my room and bed. I was covered in bites after 3 nights. Most likely not every room is infested but how even a single one can get this bad is beyond me. I received a full refund and the staff was very nice and handled the situation well. Nontheless, right now I have counted over 80 bites and most certainly won't be staying here again.
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Confirmed Booking.com
Hard to reach the structure after closing and have a late check-in if needed. The guy in the bed beside mine got bed-bugs...Level of cleaning is poor.
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Confirmed Hostelworld
Our room had bedbugs. Spent all night going through clothes and belongings. Had to throw away half of it. Very little help in the situation. Only got the money back after they blamed us for it, even though we had just arrived. Total nightmare situation.
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Confirmed Booking.com
Unfortunately, I have to give a bad score because I got bitten by bed bugs. Besides, I got an upper bed bunk, and the ladder to climb was absolutely flimsy and so narrow steps. Every time I went down, it felt so dangerous.
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Possible Booking.com
Wir haben eine Nacht im Bogentrakt verbracht und waren Anfangs sehr begeistert. Am Morgen hat meine Tochter vom Bett aus zwei kleine "Käfer" gesichtet. Wir haben uns nichts dabei gedacht aber nach der Rückreise hatte ich Stiche am Arm und an den Beinen festgestellt die extrem juckten und immer schlimmer wurden. Meine Vermutung sind Bettwanzen. Nach Rückfrage im Bogentrakt hat man mir mitgeteilt, dass das Zimmer von den Mitarbeitenden untersucht wurde und kein Befall festgestellt wurde. Da sich Bettwanzen tagsüber verstecken, ist es schwer ein Befall von Auge und ohne Fachperson festzustellen. Nach der Übernachtung im Bogentrakt sind wir direkt nach Hause und vorher haben wir vier Nächte am Stück an einem Ort verbracht, deshalb ist es für mich klar, dass die Stiche von dieser Nacht im Bogentrakt herkamen. Es war eine Antibiotikabehandlung nötig, da sich ein roter Kreis um einige der Stiche bildete und ich allergisch auf die Stiche reagierte. Obwohl unser Eindruck vom Bogentrakt insgesamt sehr positiv war (ausser der Ringhörigkeit) werden wir aufgrund dieser Geschichte nie mehr eine Nacht dort verbringen.
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Possible Booking.com
Der Tür Code ging nicht, sodass ich das Zimmer nicht mehr verlassen konnte, nachdem ich 1x drin war. Irgendwo auf meiner Reise, höchstwahrscheinlich dort, habe ich mir bettwanzen eingefangen.
HostelPunk native reviews
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Vibe Analysis
A former prison in Chur's old town, Bogentrakt has a clean, unusual jailhouse setup: compact cell-like rooms, simple bunks, coded access, and a location that puts the station and old town within walking distance. Staff help is often a bright spot, and the stronger visits here are short, practical stops with a bit of strange-building novelty. The common kitchen is useful and can be well equipped, though it is small for peak use. Beds can be comfortable, and dorm beds may have curtains, lockers, and charging points. The atmosphere can land as original and social, with music, events, and courtyard energy at times, but it is not a guaranteed mingle machine. This is better for travelers who like odd adaptive-reuse spaces and can handle rough hostel physics. Rooms are very small, ventilation can be weak, and noise travels through corridors, doors, the courtyard, and nearby bar areas. It can be fun and memorable, but it is not the move for a quiet reset or a frictionless late-night arrival.
Signals to check
- Rooms are very small and can get hot or stuffy, especially when windows do not open much.
- Noise can carry from corridors, heavy doors, the courtyard, nearby nightlife, and early-morning bells or work.
- Reception is not always staffed at night, so late check-in and problem solving can be awkward.
- Upper bunks and ladders may feel insecure or hard to use.
- Parking and bike storage can be frustrating.
- There have been bedbug problems in recent history.