Cornwall · England
YHA Penzance
Bed bug reports
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Guest report Booking.com
There were quite a bit of toilets and bathrooms would’ve appreciated if all of the toilets were attached to the bathrooms. The pillows weren’t clear and bedsheets weren’t washed properly there were crumbs of food under my bedsheet. I think there is also bed bugs because my face started itching and I got rashes. Not recommended to anyone.
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Guest report Booking.com
The building and surrounds plus the situation of the site is amazing. The frontline staff are helpful and accommodating. The mattress is too soft so doesn't support alignment of the spine resulting in lumbar & thoracic discomfort. It also feels like sleeping on latex with the thin lower sheet. The main issue though was BED BUGS! Though I had some scratching on initial nights, on the final night I was awake for most of it and came out in red bite marks on arms, legs & hands. I showed frontline staff. They asked if I wanted to see the manager which I didn't deem necessary because I had already reported it.
Vibe Analysis
YHA Penzance sits in a quiet, wooded spot outside town, with big grounds, a roomy lounge, a kitchen for self-catering and plenty of showers and toilets. When it is on form, the place is clean, the staff are friendly and breakfast gets strong marks. It feels more like a spread-out base for a car trip or a family stop than a tight city hostel. The upside is the setting; the tradeoff is that the experience can swing a lot depending on which room, tent or shift you get.
Signals to check
- It is a long walk from town and awkward if you do not have a car.
- Comfort and maintenance are uneven, with weak mattresses, poor heating, broken showers, and bed bugs in the mix.
- Noise can be a problem, especially from late arrivals, groups, doors and shared spaces at night.