Cartagena · Colombia
Casa Ébano 967
Bed bug reports
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Confirmed Booking.com
For the first time in my life, I have to give a lower rating than 6. This hotel shouldn’t be allowed to offer their services, in fact it should be visited and closed down by hygienic station. Mould was literally everywhere, the smell was gross, the room was dirty, the sheets and towells were everything mentioned above. During the first day, we found bed bugs on the bed and on the walls. After showing it to the personnel, they quickly changed the room for the one that smelled even worse. The best part? The next morning we found a cockroach in our new room. The pool is dirty aswell, this whole place is a mess. Under different circumstances, we would probably give a 2 or 3, but this hotel really should not be rated 8/10!
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Vibe Analysis
Casa Ebano 967 is mainly a Cartagena location play: close to the busy part of town, easy to walk from, with attractive old-house bones, decorated rooms, breakfast, hot water, air-con in some rooms, and a small pool area when it is actually usable. The best case is a simple, central base for travelers who plan to spend most of the day outside. Recent stays are not gentle. The recurring issues are moldy or smelly rooms, weak facilities, missing basics, poor internet, construction/pool disruption, insects, inconsistent cleaning, and pressure around payment. It is best treated as a short-stay convenience option, not a place to nest.
Signals to check
- Rooms can have mold, smells, weak air-con, or missing basics.
- Recent stays report poor internet, construction disruption, insects, or payment pressure.