Machu Picchu · Peru
Supertramp Hostel
Bed bug reports
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Confirmed Hostelworld
Last night I got BEDBUGS here, be careful. The staff handled it really well and were very friendly!
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Confirmed Booking.com
Unfortunately, I was bitten by bed bugs two nights in a row while staying here.
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Confirmed Google Maps
Although I don’t like writing this—since when I do write reviews, they’re usually positive—unfortunately this time I have to make an exception. As sometimes happens when traveling, this hostel had BEDBUGS. It really made the following week of my trip unpleasant. Of course, I reported it to the reception the very next morning. They refunded my accommodation, but unfortunately that doesn’t cover the additional costs for laundromats and pest control… The staff were kind; however, the mattress (at least mine) was in catastrophic condition, and I think the bedbugs had been there for quite some time. There were a lot of them. I believe this can happen in any hostel, but before you check in, make sure to thoroughly inspect the mattress you’ll be sleeping on.
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Confirmed Google Maps
Las reviews no reflejan el hostel. Te dan un trago a cambio de que les dejes una review. Es muy ruidoso y no se respetan los horarios de silencio. Pasan a limpiar el baño 1 sola vez al día y se inunda con cada ducha. tuve picaduras de bed bugs. Dentro de todo safa, pero buscaría otras opciones para la próxima vez
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Vibe Analysis
Supertramp works best as an Aguas Calientes launchpad: close enough for Machu Picchu logistics, with free tea, luggage storage, some helpful staff moments, and a lounge/bar setup that can feel convenient when the only mission is sleep, shower, mountain, repeat. It is more practical checkpoint than dream hostel. The mood is mixed. A few stays find the staff kind or the place good enough for one night, but the stronger pattern is basic, loud, and worn. It can make sense if you need a short stop before the ruins and you are optimizing for location over comfort. Do not expect polished social magic. Damp smells, bathroom ventilation, cold showers, weak Wi-Fi, noise, and cleanliness issues show up repeatedly. This is a tactical base camp, not a soft landing spa with bunk beds.
Signals to check
- Noise can run late and travel through the building.
- Damp smells, mold, and bathroom ventilation problems appear repeatedly.
- Wi-Fi and shower reliability are weak in several stays.