Durango · USA
The Junction Hotel and Hostel
Bed bug reports
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Confirmed Google Maps
BEDBUGS! I asked for an extra blanket, which must’ve had bedbugs on it. I woke up with 7 bites on my neck. My roommate, who didn’t use the extra blanket, had no bites. We emailed them as we left Durango, but no response.
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Confirmed Google Maps
Old and dirty. At least the room we were in didn't have bed bugs.
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Confirmed Google Maps
I reserved online, once I arrived, the only thing pretty was the lobby. The property was very uncared for, broken screens in windows, weeds everywhere. I saw a review about bed bugs, and saw the reviews about $250 hold on credit card (and the guy in front of me had this happen to him, he was not happy). I decided not to stay. Of course I was still charged for one of the nights (ya, I paid not to stay there). BUT, they said that if I paid with credit card, I'd be charged 35% fee, and if I paid with cash, I had to have EXACT cash, or they wouldn't be able to give me change. Luckily I had the exact cash. Scammers.
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Confirmed Google Maps
For starters the weekly rate is an untrue statement.Not only will you pay the price for the stay but you also get the added company of the bed bugs. I was moved 5-6 times during my stay. As much as we all love and appriciate the local law enforcment in Durango that doesnt mean I want them at my place of residence every other night. The creek behind and bridge are so filled with trash that you wont want a walk after that. The maids dont talk english but they can sure spread lies,that the drama there is like a t.v. show. I didnt associate with them on a personal level but yet they still managed to let their drama effect my life. By they,I do mean every one of the staff from the property manager down to the maids. Disgusting to see how they are handling themselves right now, The Motel had potential at one time. I do not believe it does now.
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Confirmed Google Maps
Awful, the room was smelly and even worse it has BED BUGS!! I had to get another room at another hotel at 11pm with my niece. The staff seen the bug and offered me another room but I did not want to stay in that hotel any longer. When I called them for a refund they denied having bed bugs even though I have pictures and bites!
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Confirmed Google Maps
Had bed bugs and offered nothing
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Confirmed Google Maps
They have bed bugs I woke up to bed bugs biting my face. We bought two rooms and this is only the first night and they wont give the money back so I'm forced to stay in a bed bug room. I'm pregnant and not very happy. If I could post pictures I deffintly would.
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Confirmed Google Maps
Looks clean and quite room 113 tonight is the second night been itchy all my body I started inspecting and I found Couple rest of bedbugs around the place is very important to you all make sure there are not bedbugs at your room check 4 corners and any place that they can hide you don't wanna have deal with them at your house experience is horrible we are a crew of workers staying at this hotel second night out of 5 let's see what happens next!
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Confirmed Google Maps
Overpriced, suspected bed bugs
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Vibe Analysis
Direct access to Durango's river trail is the best concrete reason to look at The Junction Hotel and Hostel. The creek-side back area and nearby bike and walking paths make it useful for train-spotting, walking into town, or getting outside without dealing with car traffic first. This is a budget, old motel-hostel hybrid rather than a polished social hostel. The location does a lot of the heavy lifting: downtown, restaurants, markets, the steam train area, the trolley or bus, and Main Street access are all practical advantages. Staff can be friendly and helpful, and the place may work for a cheap one-night pass-through when expectations are set low. Rooms and shared areas are uneven. A kitchen, common room, laundry, parking, small pool, lockers, mini fridges, games, and bed lights may be available, but maintenance and availability are inconsistent. The social setup seems more functional than fun: useful if you need a bed near Durango's outdoor stuff, weak if you want a clean, lively hostel scene.
Signals to check
- The building is frequently run down, with worn rooms, patched walls, old bedding, stained towels, mold, smoke smells, and cleanliness problems.
- Noise can be a real issue from thin walls, upstairs movement, doors, plumbing, AC units, road traffic, fridges, and alarms with flashing lights.
- The kitchen and shared spaces may be dirty or poorly stocked, with broken appliances or limited utensils.
- Check-in, key access, front desk hours, emergency contact, deposits, and room assignments can be unreliable.
- Amenities such as breakfast, coffee, ice machines, laundry, AC, TV, hot water, pool condition, and housekeeping may not match expectations.
- Safety and comfort concerns appear around exterior doors, dark parking areas, dorm situations, and people hanging around the property.